Banquet Duty Manager

Banquet Duty Manager Novotel Sydney International Airport Wolli Creek

Salary: $79,500 – $80,000 per year Work Type: Full-time Location: Onsite

At AccorHotels, we are 'relentlessly guest obsessed,' striving to make every guest feel welcome and valued, and to provide them with the best possible experience. The Novotel Sydney Airport hotel offers 271 accommodation rooms, a 150-seat a la carte and buffet restaurant, a Lobby Bar, and 11 conference rooms, catering to a diverse range of leisure, corporate, and conference guests. Situated near the International Airport, the hotel benefits from its proximity to Cahill Park and Kogarah Golf Course, along the Cooks River.

What We Offer Our core principles are:

• People Crave Belonging
• People Want the Real Deal
• Every Person has a Story
• People Hate to be Wrong

You will have the chance to learn more about these principles by joining our team. We encourage you to bring your authentic self to work, fostering an environment where you can build your skills and expertise to achieve your potential and personal goals. We provide full laundered uniforms, duty meals, staff parking, and access to benefits and discounts across over 100 countries with Accor, as well as partner benefits.

The Role An opportunity is available for an experienced Banquet Duty Manager to join the Novotel Sydney International Airport team. This role offers the chance to create unforgettable guest experiences, overseeing everything from intimate executive meetings to large-scale conferences and gala dinners. We are seeking a passionate hospitality leader to ensure the seamless delivery of events.

Responsibilities

• Coordinate event execution with the Food & Beverage Manager, Conference & Events team, and Sales & Marketing team.
• Oversee event set-up, service delivery, and pack down, ensuring high standards are met.
• Manage profit and loss through inventory control and labour cost management.
• Assist the Food & Beverage Manager in achieving operational and financial budgets.
• Lead, train, and develop banquet operations Heartists.
• Support reward and recognition initiatives to maintain employee engagement and motivation.
• Manage all departmental activities and events before and after each function.
• Liaise with guests during events to ensure operational details and logistics are met.
• Maintain accurate service records and positive guest relations, ensuring product offerings meet company quality standards.
• Monitor inventory and maintain departmental equipment and presentation standards.
• Ensure endorsement of the Work Health & Safety Act and company safety policies.

Qualifications

• Leadership experience in food and beverage, conferencing, or high-volume hospitality.
• Confident communicator with strong team leadership skills.
• Pride in presentation and professionalism.
• Passion for great service, quality products, and genuine hospitality.
• Proven ability to train, mentor, and develop team members to enhance performance and capability.
• Calm, organised, and solutions-focused.
• Flexible availability, including evenings, weekends, and public holidays.

Additional Information Why work for Accor? Accor is a global hospitality leader with over 5400 hotels in more than 110 countries, offering endless career development opportunities.

Benefits Your Way

• Access to global accommodation and F&B discounts.
• #LearnYourWay through a sophisticated modern training platform with a constantly expanding database of free, industry-focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.