Bar and Gaming Attendants - The Mona

Bar and Gaming Attendants - The Mona

Laundy Hotels is seeking enthusiastic Bar & Gaming Attendants to join the team at The Mona, located in Mona Vale. The Mona is a well-regarded local venue known for its welcoming atmosphere, quality food and drinks, and engaging bar and gaming areas. The venue caters to locals socialising, enjoying live sport, or spending time in the gaming room, with a commitment to delivering friendly and consistent service to all guests. This role presents a valuable opportunity for individuals who thrive in a busy hospitality setting and are dedicated to providing excellent customer service within a community-focused environment.

Responsibilities:

• Accurate handling of cash and transactions.
• Preparation and service of alcoholic and non-alcoholic beverages in a friendly and efficient manner.
• Maintaining cleanliness, stock levels, and standards of the bar area, gaming floor, and equipment.
• Assisting patrons with gaming machines while adhering to all gaming regulations.
• Delivering exceptional customer service and promptly addressing guest requests.
• Adherence to all relevant health, safety, and security procedures.
• Collaborating with the broader venue team to foster a positive and productive workplace.

Who You Are:

• A confident communicator and strong team player.
• Previous Bar and/or Gaming Attendant experience is preferred.
• A passion for providing exceptional customer service.
• Possesses sound knowledge of end-to-end service standards.
• Flexible and comfortable working in a fast-paced, 7-day-a-week hospitality environment.
• Available to work evening, weekend, and late-night shifts.

Requirements:

• Valid NSW RSA and RCG are essential.
• An ARCG is highly desirable.
• Availability to work late-night closings, potentially up to 2:00 am.

The Laundy Story:

Laundy Hotels has a legacy spanning four generations, built on authentic hospitality since its inception in 1945 with the Sackville Hotel. Through dedication and a focus on transforming pubs into community hubs, Laundy Hotels has become a prominent hospitality group in NSW, managing over 40 diverse venues. These range from local pubs to boutique hotels and beachfront establishments, all united by a core ethos of bringing people together. Venues like Watsons Bay Boutique Hotel, the Woolwich Pier, and the Marsden Brewhouse exemplify this, blending tradition with a distinctive flair.

Laundy Hotels values individuals who are:

• Accountable: Taking ownership, resolving issues, and achieving results.
• Curious: Inquisitive and open to exploring possibilities.
• Collaborative: Working effectively as part of a team.
• Driven: Possessing a determined yet composed approach.

How to Apply:

Click Apply Now. A cover letter is requested, but the company encourages applicants to showcase their personality and have fun with it. For instance, consider what cocktail your bar style would be and why.

Laundy Hotel Group champions diversity and inclusion, recognising that great hospitality is built on a variety of voices and experiences. They are an Equal Employment Opportunity employer and actively encourage applications from individuals of all backgrounds, identities, cultures, and abilities, including First Nations peoples, people with disability, and members of the LGBTQIA+ community.

For any adjustments required during the recruitment process, please contact the HR team confidentially at HR•@laundy.com.au.

Acknowledgement of Country:

Laundy Hotels acknowledges the Garigal (or Caregal) people of the Eora Nation as the Traditional Custodians of the land and waters at Mona Vale. They pay their respects to Elders past and present and extend this respect to all First Nations peoples.

Location: Mona Vale Work Type: Casual On-site/Remote: On-site