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Barista/Waitress

Old Butter Factory

Barista/Waitress at Old Butter Factory in Bellingen.

Classification

Bar & Beverage Staff (Hospitality & Tourism)

Key Skills

Customer servicePOS

Job Description

Barista / Waitstaff – Casual

Old Butter Factory Café in Bellingen, NSW, is seeking a friendly, reliable, and experienced Barista/Waitstaff member to join their team on a casual, onsite basis.

This busy, family-run café prioritises quality coffee, excellent service, and a warm, welcoming atmosphere. The role is ideal for an individual with solid barista experience, comfortable operating the coffee machine during peak service times. While the primary focus is on barista duties, responsibilities will extend to front-of-house tasks, including taking orders, serving food and beverages, clearing tables, and supporting the team during busy periods. The position requires an individual who takes pride in their work, demonstrates good manners, collaborates effectively with others, and understands the importance of reliability.

Experience is required for this role. Barista experience is preferred and highly regarded. Strong front-of-house/waiting experience will also be considered, but experience in at least one of these areas is essential.

Key Responsibilities:

  • Prepare and serve high-quality coffee and beverages according to café standards.
  • Operate the espresso machine and grinder with confidence and care.
  • Work efficiently on the coffee machine during busy periods.
  • Maintain a clean and organised coffee station.
  • Greet customers warmly and professionally.
  • Accurately take food and drink orders.
  • Deliver food and drinks to tables.
  • Clear and reset tables as needed.
  • Operate the POS system and process payments.
  • Assist customers with menu queries and provide recommendations.
  • Collaborate closely with the kitchen and front-of-house team.
  • Adhere to food safety, hygiene, and workplace standards.
  • Support the team during weekends, public holidays, and special events.

What We Are Looking For: Experience in either:

  • Barista work and coffee making
  • Front-of-house waiting and customer service

At least one of these is essential. The ideal candidate will be:

  • Confident making coffee in a busy café environment.
  • Friendly, polite, and professional with customers.
  • Reliable and punctual.
  • Well-presented and respectful.
  • Able to work effectively as part of a team.
  • Calm and focused under pressure.
  • Willing to assist wherever needed.
  • Available for weekend shifts when required.
  • Proud of performing tasks to a high standard.

We value individuals with a strong work ethic, good communication skills, and a genuine care for customers and their colleagues.

What We Offer: This is a casual role within an established, well-managed local business that operates with strong systems, processes, and procedures. Old Butter Factory Café is a hardworking and honest family-run business committed to quality. The team receives clear expectations, structure, and guidance, ensuring everyone understands their role and responsibilities during service. You will join a friendly and respectful workplace where reliability, teamwork, and a good work ethic are valued. The business aims to create a stable environment for staff, customers, and the community. Old Butter Factory Café has been built on hard work, consistency, and care, with a long-term vision. Staff are encouraged to feel supported, valued, and proud to be part of a business that prioritises doing the right thing.

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