Cafe Supervisor, Flagship Luxury Cafe and Bakery
Company: LODE PIES&PASTRIES PTY LTD Location: Rozelle Salary: $70,000 – $75,000 per year Work type: full-time Work arrangement: onsite
LODE Pies & Pastries is a boutique bakery and café that provides refined savoury and sweet pastries, premium coffee, and thoughtful, polished service. Under the direction of acclaimed LuMi Dining chef Federico Zanellato, LODE applies a fine-dining approach to everyday café experiences, prioritising detail, consistency, and warmth.
Our Rozelle location serves as our flagship store, establishing the standard for service, food, and guest experience across the business.
The Role We are seeking an experienced Café Supervisor (2IC) to assist with front-of-house leadership at our flagship Rozelle café. This is a senior FOH position for an individual with significant experience in a premium café setting, who is comfortable being hands-on, possesses a solid all-rounder skillset, and can take ownership on the floor when necessary. You will collaborate closely with the Venue Manager to oversee service, support the team, and maintain LODE’s high standards. You will be a key presence during busy periods, contributing to the culture and guest experience of our flagship venue.
Key Responsibilities
Service & Operations
- Deliver warm, professional, and detail-oriented customer service.
- Lead by example during peak breakfast and weekend trade.
- Support daily operations, including opening and closing shifts.
- Ensure FOH presentation and service standards are consistently met.
Leadership & Team Support
- Act as 2IC, supporting the Venue Manager.
- Supervise FOH team members during service.
- Assist with training, onboarding, and mentoring staff.
- Step into a leadership role in the absence of the Venue Manager.
All-Rounder Duties
- Barista service (strong coffee experience essential).
- POS operation and cash handling.
- Food and beverage service.
- Maintaining cleanliness, organisation, and flow of FOH spaces.
- Create and implement checklists, policies, and procedures for service success.
Standards & Compliance
- Ensure compliance with food safety, hygiene, and WH&S standards.
- Uphold brand standards, service style, and team culture.
About You You will bring:
- Proven 2 years of experience in a premium café/bakery environment.
- Previous experience in a senior FOH, shift leader, or supervisor role.
- Strong barista skills and service confidence.
- Excellent communication and leadership capability.
- High attention to detail and pride in presentation.
- A calm, professional approach under pressure.
- Flexibility and weekend availability.
What We Offer
- A senior FOH role within a respected, quality-driven hospitality brand.
- The opportunity to help lead and shape our flagship Rozelle venue.
- Career development within a growing business.
- A supportive, professional team culture.
- Consistent hours for the right candidate.
Apply Now If you are an experienced café professional ready to step into a 2IC/Supervisor role at a flagship venue, we would be pleased to hear from you. Please apply via Seek with your resume and a brief introduction.