Cleaner - Townsville Wellbeing Centre

Cleaner - Townsville Wellbeing Centre Australian Red Cross

Australian Red Cross is part of the world’s largest humanitarian movement, supporting and empowering people and communities in times of vulnerability. We act for humanity.

The Red Cross operates accommodation centres adjacent to hospitals, providing a home-away-from-home style environment for patients and their families during treatment. The Wellbeing Centre is one such facility, designed to be inclusive, healing, safe, and culturally appropriate.

Responsibilities:

• Prepare rooms for arriving guests, which includes making beds.
• Clean bedrooms, bathrooms, kitchen areas, and communal spaces within the accommodation centre.
• Maintain effective stocking of supplies and upkeep of storerooms.
• Report any property damage, hazards, or issues to minimise potential risks to staff, volunteers, guests, and members of the public.
• Coordinate laundry services.

Requirements:

• Previous experience in housekeeping or cleaning services within an accommodation centre or similar setting.
• Understanding of Workplace Health and Safety policies and procedures, including manual handling, chemical storage, and use.
• Ability to prioritise tasks.
• Demonstrated reliability and work ethic.
• Strong customer focus.
• Ability to work a flexible roster as required.

Hours: This is a casual role with varying days and hours across a 7-day roster. This includes school holidays, public holidays, and weekends.

Location: Douglas

Work Type: Casual

Salary: From $27.55 per hour plus a 25% casual loading, in accordance with the Social, Community, Home Care and Disability Services Award – Level 1.

Benefits:

• Financial wellbeing: Salary packaging is available for living expenses (up to $15,900), holiday accommodation and dining (up to $2,650), novated car leases, and superannuation, which may reduce your tax liability.
• Life, Health & Wellbeing: Access to specialist health and wellbeing advice through our Employee Assistance Program (EAP) provider.
• Career development: Opportunities for ongoing learning, training, and development.

Further Information: For confidential enquiries, please contact Sharryn Fahy on 04•• ••• 698.

Agencies and agency candidates will not be engaged for this role.

Applications close: 14 July 2026. Applications will be reviewed as they are received, and the advertisement may close earlier.

Job Ref #: 13297