Cluster Director of Sales
Fairmont Resort & Spa
Leura, NSW
Full-time, On-site
Fairmont Resort & Spa is seeking a dynamic and results-driven Cluster Director of Sales to spearhead the commercial success of two premier properties in the Blue Mountains: Fairmont Resort Blue Mountains and Comfort Resort Leura Gardens. Reporting to the Portfolio Director of Sales & Marketing, this role offers a significant opportunity for a motivated sales leader to cultivate revenue expansion, nurture robust client connections, and guide a high-achieving team.
Key Responsibilities:
- Lead, mentor, and develop a team comprising Sales Executives, Event Planners, and Group Reservations professionals.
- Drive revenue across Corporate, Leisure, Conferences, and Events, alongside other group segments.
- Develop and implement strategic sales plans that align with overarching business objectives.
- Identify new avenues for business and maintain strong relationships with key clients, partners, and agencies.
- Collaborate effectively with marketing, revenue management, and operations teams to optimise occupancy and profitability.
- Supervise event sales and planning processes to ensure outstanding client experiences.
- Monitor market trends, competitor activities, and performance indicators to inform strategic decisions.
- Represent the properties at industry events, trade shows, and networking functions.
This position is full-time, Monday to Friday, with occasional weekend work anticipated.
Candidate Profile:
- Demonstrated experience in a senior sales leadership capacity within the hospitality sector, including hotels or resorts.
- A strong history of achieving revenue growth and meeting sales targets.
- Exceptional leadership and team development capabilities.
- Experience managing MICE, corporate, and group segments.
- Excellent communication, negotiation, and relationship-building skills.
- Strategic thinking abilities coupled with strong analytical and problem-solving skills.
- Familiarity with Opera Cloud & Delphi systems is an advantage.
- Knowledge of the Blue Mountains market is preferred but not essential.
What We Offer:
- The opportunity to lead sales initiatives across two iconic Blue Mountains properties.
- A supportive and collaborative leadership environment.
- A competitive salary package that includes performance incentives.
- Opportunities for career advancement and professional development within a respected hospitality group.
How to Apply:
If you are a passionate sales leader prepared to advance your career, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience and achievements.
Join us in delivering exceptional guest experiences while driving commercial success in one of Australia’s most picturesque destinations.