Cluster Reservations Agent

Cluster Reservations Agent

TFE Hotels

TFE Hotels is seeking a Cluster Reservations Agent to join our team in Sydney, NSW. This is a full-time, onsite position.

The role of a Reservations Agent is pivotal in transforming a guest's initial idea of a holiday into a confirmed booking. If you are driven by fostering excitement in others and enjoy helping people achieve their travel aspirations, this role may be for you.

You are naturally adept at connecting with a diverse range of individuals. Your curiosity and genuine interest in understanding people's needs allow you to ask pertinent questions that uncover guest requirements, making them feel welcome before their arrival. This approach is key to fostering repeat business, as TFE Hotels focuses on creating connections with destinations, people, and technology. In a competitive market, this ability ensures that travel agents, event planners, and corporate clients feel confident entrusting their business to us, knowing that no opportunity will be missed.

While based at Vibe Hotel Sydney, you will provide support across multiple hotels within New South Wales. You will report to the Cluster Reservations Manager.

If you approach each day with a positive outlook and a desire to contribute to a dynamic, high-achieving team, we encourage you to apply and explore this career opportunity.