Conference & Events Coordinator

Conference & Events Coordinator

Company: Pullman Sydney Airport Location: Mascot Work type: contract

Accor stands as the Pacific's largest hotel group and a prominent global hospitality brand, encompassing over 5,600 properties across more than 110 countries. We provide significant avenues for career progression and the flexibility to "Work Your Way" across a portfolio of well-regarded brands, from luxury to economy.

Pullman Sydney Airport is situated within Mascot Business Park, a brief walk from Mascot Train Station. This 5-star hotel offers 229 contemporary rooms and suites, Mobius Bar & Grill, and sophisticated conference and events facilities catering to creative professionals and modern business travellers.

Job Description

We are seeking a highly organised and customer-focused Conference & Events Coordinator to join our Sales & Marketing team. This is a part-time role (0.8 FTE) on a fixed-term contract for 8–10 months.

Reporting to the Director of Sales & Marketing, you will be instrumental in coordinating conferences, meetings, and events from the initial enquiry stage through to successful execution. Collaborating closely with clients and operational teams, you will ensure meticulous planning for every event while delivering an exceptional guest experience.

Key Responsibilities

• Coordinate conference and event enquiries from initial contact to post-event follow-up.
• Prepare quotations, contracts, Banquet Event Orders (BEOs), and client correspondence.
• Assist in converting enquiries into confirmed bookings.
• Manage all event logistics and communicate requirements to operational departments.
• Conduct client site inspections and venue show rounds.
• Cultivate and maintain strong client relationships to encourage repeat business.
• Ensure event information is accurately recorded in Delphi and Opera.
• Deliver outstanding customer service throughout the event planning process.
• Support the Director of Sales & Marketing with administrative and sales tasks.
• Contribute to achieving conference and events revenue and guest satisfaction targets.

Qualifications

• Previous experience in Conference & Events Coordination, Hotel Sales, or Hospitality is preferred.
• Experience with Delphi and Opera is highly desirable.
• Excellent organisational and time management skills.
• Strong communication and interpersonal abilities.
• Capacity to manage multiple priorities in a fast-paced setting.
• High attention to detail.
• A positive, professional, and proactive attitude.
• Full Australian working rights.
• Ability to work onsite.

Additional Information

At Accor, we believe Hospitality is a Work of Heart. Joining Accor means writing your own story, and together, we can shape the future of hospitality. Discover the life that awaits you at Accor. Grow your career, work with purpose, and feel valued.

Benefits Your Way

• Part-time opportunity – 0.8 FTE (4 days per week)
• Fixed-term contract (8–10 months)
• Career development opportunities across Accor Hotels globally
• Discounted accommodation and Food & Beverage from day one
• Access to Accor learning and development platforms
• Annual Service Recognition
• Paid Parental Leave
• Employee Assistance Program (EAP)

Our Commitment to Diversity & Inclusion

We are an inclusive company, dedicated to attracting, recruiting, and promoting diverse talent. We welcome you as you are and support your growth, learning, and potential.