Customer Service Attendant - Vikings Sports Club

Customer Service Attendant - Vikings Sports Club

Parramatta Leagues PTY LTD is seeking Customer Service Attendants for Vikings Sports Club, located at 35 Quarry Rd, Dundas Valley NSW 2117. This is a part-time, onsite position.

These roles will encompass all-rounder duties, with available positions being Permanent Part Time or Casual, requiring a minimum of 15 hours per week. The successful candidates must be able to work within a roster that may include morning, afternoon, evening, and weekend shifts.

The responsibilities of this role will cover both Food & Beverage and Gaming functions:

Food & Beverage Duties:

• Engaging with customers to manage and recommend food and beverage orders.
• Handling cash and utilising the POS system for order management.
• Performing barista duties, bar service, and assisting with functions, including setup and reset of function spaces.

Gaming Duties:

• Providing bartending services and delivering food offerings.
• Handling cash and assisting with payouts.
• Troubleshooting gaming machines and providing information about the venue and promotions.

About You:

• Possess strong customer service skills.
• Ability to work a rotating roster, which may include school holidays, public holidays, nights, and weekends.
• Enjoys building relationships with members, guests, and colleagues.
• Maintains exceptional grooming and presentation.
• Previous experience as a food & beverage attendant, gaming attendant, or barista in a hospitality venue is highly desirable.
• Hold a current RSA & RCG, or be willing to obtain them.

Why Join PARRA Group:

• Free tickets to Parramatta Eels home games and discounted Eels merchandise.
• Free onsite parking.
• Complimentary staff meals and soft drinks.
• Paid Volunteer Day.
• A vibrant and healthy staff culture, guided by SPORT values: Service, Passion, Openness, Respect, and Teamwork.
• Eligibility for quarterly and annual rewards ranging from $500 to $5,000.
• Opportunities for staff social events.
• Access to over 300 retailer discounts.
• Ongoing training and development, including the opportunity to complete a Certificate III in Hospitality.

Parramatta Leagues has a nearly 70-year history of supporting the Eels, the community, its members, and its people. The company offers a fair go, supports career development and growth, and fosters a fun, vibrant, flexible, and empowering culture across its Dural, Dundas, and Parra locations. In addition to competitive salary packages, benefits include complimentary meals.

Reporting Line: [Information not provided in original description] Ideal Start Date: [Information not provided in original description] Application Instructions: [Information not provided in original description] Office Day Expectations: [Information not provided in original description]

Only shortlisted candidates will be contacted. Employment is subject to a satisfactory criminal history record check. Parramatta Leagues is an Equal Opportunity Employer.