Customer Service Officer & Duty Supervisor - Mill Park Stadium

Customer Service Officer & Duty Supervisor - Mill Park Stadium

Company: Clublinks Management Pty Ltd Location: Thornbury Work Type: Casual Onsite/Remote: Onsite

Applications are open for enthusiastic and energetic casual Customer Service Officers and Duty Supervisors to join the new onsite team at Mill Park Stadium. Clublinks has been appointed to manage the Mill Park Basketball Stadium, a multi-court indoor facility catering to competitions, programs, and community use.

About Clublinks Clublinks operates as a leader in leisure and community management, holding contracts with local government, private enterprise, and tertiary institutions to manage and develop their facilities and communities. We are agile, passionate, and have a strong track record of improving our clients' financial outcomes and achievements. Guided by our company values – "Stand Out", "Be Awesome", "Speak Up", and "Get *#it Done" – we embrace innovation and a distinctive approach to achieving success. Our team of over 1000 individuals is located across VIC, QLD, NSW, and WA.

Benefits

• Free onsite parking
• Opportunity to work across multiple venues
• Free golf, aquatic, and gym membership across our managed sites (fair use policy applies)
• A positive workplace culture aligned with company values

Role Details Reporting to the Operations Coordinator, successful candidates will collaborate to uphold and deliver the high standards of service and customer experience expected at Mill Park. Responsibilities include:

• Serving as the primary point of contact for the community at the facilities.
• Supporting daily operations, including the promotion of sports programs, competitions, activities, and events.
• Addressing all enquiries received.
• Providing information to the community through communication systems.
• Utilising point-of-sale systems and processing transactions.
• Undertaking general administrative duties.

Candidate Profile You will possess:

• Previous Customer Service experience is desirable.
• Barista skills or previous food and beverage experience is desirable.
• Availability on Saturdays (essential).
• A vibrant and energetic personal demeanour.
• Exceptional communication skills.
• Proven ability to work and perform effectively in a fast-paced, active environment.
• Relevant qualifications, including First Aid.
• A Working With Children Check.
• A current National Police Check.

Please submit your application, including a cover letter and your current resume, without delay. Applications will be reviewed upon receipt.

Clublinks welcomes applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people of colour. We value individuals of all abilities and diversity in culture, faith, gender identity, and sexual orientation. We encourage unique contributions and perspectives from all individuals to ensure our workforce reflects the communities we serve and live in.