F&B Outlets Manager

F&B Outlets Manager

Sheraton Grand Mirage Resort, Gold Coast Main Beach Full-time, Onsite Salary: $80,000 per year

Marriott International stands as the world's foremost global hospitality enterprise, distinguished by its extensive portfolio of brands, numerous hotels, and abundant avenues for associate advancement and achievement. With a presence spanning 8,000 properties, our reach extends to your local community and over 130 countries globally. Discover our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™

Nestled amidst verdant tropical gardens and shimmering lagoons, the Sheraton Grand Mirage Resort, Gold Coast features over 295 guest rooms and suites, acclaimed restaurants and bars, and more than 14 conference and meeting spaces, all situated on an absolute beachfront location.

We are seeking an experienced Outlets Manager to direct the operations of our F&B outlets. Reporting to the Food & Beverage Manager, your core duties will encompass:

• Directly participating in the smooth and effective management of all F&B Outlets, excluding Pearls Bar & Oasis Pool Bar.
• Cultivating a robust service culture to consistently meet and surpass guest expectations.
• Managing operating budgets, forecasts, and business plans to ensure profitability.
• Fostering a positive and collaborative work environment where individuals are encouraged to perform at their highest level daily.

We are looking for candidates with:

• Previous experience in managing multiple restaurant/bar operations at a managerial level.
• Strong business acumen, including experience in developing and implementing budgets, forecasts, and business plans.
• A genuine enthusiasm for guest engagement and establishing relationships that foster customer loyalty.
• Professional communication and authentic interpersonal skills.
• Effective time management capabilities, with the ability to manage multiple and competing priorities in a demanding setting.
• A collaborative approach and a hands-on leadership style, with the capacity to motivate, engage, and inspire a substantial team.
• A focus on nurturing a strong company culture and values.
• Proficiency in Microsoft Office programs, specifically Outlook, Excel, and Word.
• Previous experience with MICROS would be advantageous.
• Flexibility to work various shifts, including evenings, weekends, and public holidays.

Benefits include:

• Generous discounted accommodation at our global 5-star international hotels and resorts.
• Uniforms laundered.
• Perks – access to exclusive retail discounts and benefits for Marriott Associates.
• A 5-star luxury hotel experience.
• Birthday leave for your special day.
• Discounted duty meals.
• Access to world-class training programs and strategic career development opportunities.
• Discounted onsite parking.
• Employee Assistance Program – confidential counselling and support for you and your immediate family, fully covered.
• Exclusive discounts on health cover, electronics, appliances, and more.

Marriott International is an equal opportunity employer committed to a diverse workforce and an inclusive culture. Marriott International does not discriminate based on disability, veteran status, or any other basis protected by federal, state, or local laws.