Front Office Manager – Live On Site

Front Office Manager – Live On Site

Vision Hotels is seeking a Front Office Manager to join our team at our new property in Cairns. As our group experiences significant growth and innovation, this presents a unique chance to join us in Cairns, with potential for relocation across Australia and the Pacific.

Remuneration: A package of $100,000 is offered, comprising a $70,000 annual salary, $25,000 towards free on-site accommodation, and monthly KPI-based bonuses valued at $5,000.

Tasks and Responsibilities:

• Oversee daily operations across hotel departments including Front Office, Housekeeping, and Maintenance, providing leadership, guidance, and communication.
• Manage the hotel's operational performance, aiming to meet and exceed budgetary requirements.
• Foster and maintain strong working relationships with Directors and stakeholders, ensuring open communication.
• Manage employee performance, coordinate recruitment, induction, training, and development, and provide regular feedback to management.
• Address and resolve guest complaints promptly and effectively to ensure optimal guest satisfaction.
• Regularly monitor and report on the hotel's financial performance against the operational budget to achieve annual targets.
• Ensure the hotel adheres to all company guidelines, federal, state, and local laws, including WH&S, licensing, fire regulations, and essential services.

Qualifications and Requirements:

• Must possess experience in a managerial position within a similar role or industry.
• Experience using RMS will be highly regarded.
• Must be able to live on-site and understand the commitment involved in being an on-site manager.
• Open to relocation within Australia and the Pacific Islands.
• Proficient in building rapport with people easily.
• Passionate and motivated to succeed.

Benefits:

• Become part of a growing business with opportunities for advancement.
• Accommodation is included within the remuneration package.
• Opportunities to advance within a developing company.

Work Details:

• Location: Cairns
• Work Type: Full-time
• On-site/Remote: On-site
• Reporting Line: [Not specified in original listing]
• Ideal Start Date: [Not specified in original listing]
• Office Day Expectations: [Not specified in original listing]
• Application Instructions: [Not specified in original listing]