General Manager: Discovery Resorts - Cradle Mountain

General Manager: Discovery Resorts - Cradle Mountain

Company: Discovery Resorts

Location: Melbourne VIC (Remote Work - Onsite at Cradle Mountain)

Work Type: Full-time

About G’day Group G’day Group operates three prominent Australian tourism brands: Discovery Parks, G’day Parks, and the G’day Rewards loyalty program. With over 2,000 employees nationwide and a network of more than 300 holiday parks, including over 85 owned and operated locations, G’day Group is the largest park network in Australia. Our focus is on delivering authentic Australian holiday experiences and encouraging Australians to explore more of their country.

Discovery Parks Cradle Mountain is situated within Tasmania's stunning wilderness, offering a retreat where the dramatic landscapes of Cradle Mountain-Lake St Clair National Park meet comfortable accommodation. Surrounded by ancient rainforests and pristine lakes, this park is an ideal destination for nature lovers seeking adventure and an escape into Tasmania's wild beauty.

The Role As the General Manager for Cradle Mountain, you will lead a unique and iconic resort, dedicated to providing exceptional experiences for guests from across the globe. With an emphasis on adventure, relaxation, and high-quality hospitality, you will ensure Cradle Mountain Resort remains a premier destination in Tasmania.

Benefits

• Onsite accommodation and meals are provided at no cost, allowing you to live and work in a remarkable setting.
• A dynamic, hands-on leadership opportunity where no two days are the same.
• Competitive salary with performance-based bonuses.
• Industry perks and discounts, including stays at over 300 G’Day Group properties and exclusive partner offers.
• The chance to lead a dedicated team in an unforgettable location.

Duties

• Oversee all resort operations, encompassing accommodation, food and beverage services, and guest experiences.
• Lead a high-performing team, offering mentorship and support to achieve excellence across all departments.
• Create memorable guest experiences that exceed expectations while maintaining effective cost control.
• Drive strategic growth initiatives, manage budgets, and ensure the resort's long-term success.
• Engage with the local community and maintain the resort's esteemed reputation.
• Participate actively in day-to-day operations, reflecting the hands-on nature of this role in a remote yet vibrant environment.

Skills & Experience You are an experienced hospitality leader adept at thriving in remote, fast-paced settings. You possess strong commercial acumen, natural problem-solving abilities, and excellent interpersonal skills, enabling you to motivate a team and curate outstanding guest experiences.

• Proven leadership experience in resort management, remote operations, or multi-outlet hospitality venues.
• Strong commercial acumen, including experience with budgeting, P&L analysis, and financial planning.
• A hands-on approach with a thorough understanding of the challenges associated with remote tourism.
• Exceptional communication and stakeholder management skills.
• Relevant hospitality qualifications, including Responsible Service of Alcohol (RSA) and Food Safety certifications.

Ready for Your Next Adventure? If you are passionate, adventurous, and keen to make a significant impact in one of Australia's most spectacular locations, we encourage you to apply.

This is a remote position requiring you to live and work at Cradle Mountain. Please consider the implications of residing in a remote location for an extended period. G'day Group offers competitive remuneration and benefits associated with remote living, alongside opportunities for career development through structured training programs, on-the-job experience, and mentoring.

APPLY NOW to discover more!

This role involves significant manual handling, including lifting up to 20kg, kneeling, squatting, handling chemicals, and operating machinery.

Prior to any employment offer, candidates will be required to provide authorisation for a Federal Police Clearance to disclose any criminal offences or charges.

The G’day Group is committed to addressing the growing global expectation to demonstrate our approach to Environmental, Social, and Governance (ESG) risk factors and sustainability in our daily operations and decision-making. Our evolving five-year ESG strategy reinforces our commitment to fostering a safe, respectful, and inclusive workplace, contributing positively to our operating communities, and protecting our environment.