Hospitality, Events and Boutique Hotel All-Rounder

Hospitality, Events and Boutique Hotel All-Rounder

The Abbey is seeking a versatile, high-energy Hospitality & Events All-Rounder to join our close-knit team. This dynamic, full-time, onsite role is based at our premium boutique hotel, which specialises in luxury accommodation and bespoke private events and weddings.

As we operate as a small team, you will perform a variety of duties. You will transition between office administration, guest relations, event and wedding planning, and housekeeping support. The ideal candidate thrives in a fast-paced environment, possesses a sharp eye for detail, and brings a warm, "can-do" attitude to every task.

Key Responsibilities

• Guest Services & Reception
• Front Desk: Greet guests warmly, manage check-ins/check-outs, and handle inquiries.
• Office Admin: Manage email correspondence, process bookings, and answer phone calls.
• Concierge: Provide local recommendations and ensure an exceptional guest experience.
• Wedding & Event Coordination
• Planning Support: Assist the events manager with couple consultations, timelines, and floor plans.
• Function Execution: Set up event spaces (tables, chairs, decor) and serve food or beverages.
• On-the-Day Logistics: Coordinate vendors and ensure private events and weddings run smoothly and on schedule.
• Housekeeping & Property Operations
• Room Turnover: Assist the housekeeping team as needed with cleaning, linen changes, and staging rooms.
• Presentation: Maintain immaculate presentation across communal areas, gardens, and event spaces.
• Inventory: Monitor and restock guest amenities and hotel supplies.

Job Requirements & Qualifications

• Industry Experience: Prior experience in hospitality, tourism, or event planning is highly regarded.
• Multi-Tasking: Proven ability to manage multiple competing priorities calmly.
• Communication: Exceptional verbal and written communication skills.
• Schedule & Availability: Must be able to work a flexible roster, including early mornings, late nights, weekends and occasionally on public holidays.
• Certifications (Desirable):
• Current Responsible Service of Alcohol certificate.
• Valid Australian driver's license and reliable transport.

What We Offer

• Diverse Work: A unique role where no two days are ever the same.
• Stunning Environment: Work in a luxury high-end boutique hotel and event venue.
• Team Culture: A supportive, close-knit, and collaborative small-team environment. Employers who truly care for their staff and want to retain staff long-term.

Location: Warwick Work Type: Full-time, Onsite