Hotel Services Officer

Hotel Services Officer

Company: Cultura Location: North Geelong Work Type: Casual Work Setting: On-site

Cultura seeks a Hotel Services Officer to join our team in North Geelong. This casual, on-site position reports directly to the Manager, Hotel Services.

Position Overview

The Hotel Services Officer will contribute to Cultura’s food services preparation and service areas. Responsibilities encompass day-to-day cleaning and laundry duties. A key aspect of this role involves interaction with residents and their families, requiring sound communication skills. The ability to work with limited supervision, both independently and as part of a team, is essential. This position involves prioritising workload within established routines and procedures.

Key Responsibilities

• Communicate with residents to ensure their needs and requirements are met.
• Assist with or complete residents’ laundry.
• Undertake routine and periodic cleaning and laundry tasks.
• Adhere to dietary requirements for all residents, understanding their preferences and choices during meal service and housekeeping.
• Prepare vegetables, meals, snacks, and fluids.
• Serve meals and snacks to residents.
• Set, prepare, clear, and clean tables for resident meals.
• Complete dishwashing tasks.
• Maintain hygiene and cleanliness of areas under responsibility.
• Follow Cultura’s food safety plan.
• Complete routine documentation.
• Monitor residents’ dietary requirements.

Qualifications and Experience

• Essential:
• Excellent communication skills.
• Basic food handling skills.
• Understanding of hotel services requirements.
• Ability to understand and follow food safety regulations and the food safety plan.
• Desirable:
• A current ‘Food Handler’ certificate.

Application Process

Please answer the application questions and submit your resume after reviewing the position description. Applications close on Sunday, 14 May 2026, at 11:59 pm.

For any questions regarding this position, please contact Nagmani Mishra, Hotel Services Manager, at nagmani.mishra@cultura.org.au.

Employment Conditions

Employment may be subject to the satisfactory completion of a Police Criminal Record Check, NDIS Worker Screening Check, Working With Children Check, and Pre-Employment Health Declaration. Cultura will cover the costs associated with these checks after you have commenced working.

Cultura welcomes applications from all diverse backgrounds, including individuals who identify as Aboriginal and Torres Strait Islanders, LGBTIQ+, and individuals with disabilities or culturally and linguistically diverse backgrounds.

Only shortlisted candidates will be contacted to arrange an interview.