Lobby Ambassador

Lobby Ambassador

Company: JLL Location: Perth WA Work Type: Full-time Work Setting: Onsite

At JLL, we are committed to a Brighter Way forward for our clients, people, planet, and communities. With over 200 years of real estate expertise, we continually pursue brighter ways of working, approaching our tasks with optimism, inclusivity, and innovation. JLL is a global leader in guiding clients in envisioning spaces for living, working, playing, shopping, and dining. As JLL secures new business across APAC, opportunities arise for Facilities & Property professionals.

What This Role Entails

You will serve as the professional representative of the client organisation, delivering an outstanding and seamless reception and facilities coordination experience.

Responsibilities:

• Provide administrative support to the client and facilities team, including processing invoices within JLL systems.
• Cultivate and develop effective relationships with clients and stakeholders across various organisational levels.
• Manage visitor sign-in/out procedures according to policy, and issue visitor badges.
• Book and manage meeting rooms, including ordering catering, and preparing and clearing rooms.
• Maintain adequate stock of stationery and catering supplies in rooms, ensuring they are neat, tidy, and in good working order.
• Provide tea and coffee services for client meetings, including coffee runs as needed.
• Arrange and ensure all catering requirements for meetings and events are met.
• Manage visitor car parking (if required) and maintain accurate records.
• Liaise with cleaning staff to address housekeeping needs.
• Arrange travel bookings for the agency when necessary.
• Ensure Audio-Visual services are in place, preparations are made, and equipment is functional.
• Promptly and efficiently handle ad-hoc requests to support the facilities team or client.
• Manage and induct all onsite contractors to ensure they meet required standards.

Requirements:

• A motivated self-starter with a demonstrated history of delivering best practice and quality to clients.
• Experience in a facilities, property management, hospitality, or related field is preferred.
• Proven reception experience, preferably within a corporate setting.
• Must present a professional and friendly corporate image to clients.
• Ability to interact effectively within a team.
• Capacity to learn new systems quickly.
• Ability to confidently interact with all levels of the organisation, from CEO to cleaning contractors.
• Ability to work with minimal supervision.

What We Offer

You will join an entrepreneurial and inclusive culture where individuals inspire one another and collaborate naturally to achieve significant outcomes. Develop your strengths and enjoy a fulfilling career rich with diverse experiences. Keep your ambitions in focus and envision your future with JLL.

JLL embraces and celebrates diversity, proactively supporting the needs that arise from our varied workforce. We are committed to equal opportunity, irrespective of race, gender, age, sexual orientation, or disability, and have been recognised among the World's Most Ethical Companies for over a decade. We are dedicated to assisting veterans from all ranks and services in transitioning to successful civilian careers, valuing the skills acquired during their service as vital and transferable to our workforce.