Operations Manager

Operations Manager

Company: Kotara Bowling Club Location: Kotara, Newcastle NSW Work Type: Full-time Salary: $70,000 – $76,000 per year + superannuation

Kotara Bowling Club is a growing local club seeking a hands-on Operations Manager to oversee daily operations and contribute to its future expansion. This role reports to the General Manager and Board.

About the Role

This is a comprehensive, hands-on position focused on managing the club's day-to-day functions. The Operations Manager will be responsible for the smooth operation of the bar, gaming, TAB/Keno, kitchen, functions, and front-of-house services. This role offers ownership of the entire venue rather than a specialised area.

Responsibilities

• Oversee daily operations across bar, gaming, TAB/Keno, and functions.
• Manage the club's kitchen operations as food services are brought in-house, including menu oversight, food quality, cost management, and compliance.
• Lead, roster, and support front-of-house, bar, and kitchen staff.
• Drive function bookings and maximise the utilisation of indoor function spaces and the outdoor green.
• Manage stock, ordering, suppliers, and cost control.
• Ensure compliance with liquor, gaming, food safety, and RSA/RCG regulations.
• Support member experience and contribute to growing local patronage.
• Collaborate with the General Manager on budgets, reporting, and performance analysis.

Requirements

• Experience in club, pub, or hospitality operations management.
• Strong people-leadership and rostering skills.
• Experience overseeing a commercial kitchen or food operation.
• A sound understanding of licensed venue compliance, including RSA, RCG, and food safety. Gaming experience is a plus.
• A strong commercial acumen, with comfort in managing stock, margins, and cost control.
• A hands-on approach and genuine warmth in interactions with members and locals.
• Current RSA and RCG competency cards, or a willingness to obtain them.

Why Kotara Bowling Club

• An opportunity to help shape the future of a local club, including establishing a new in-house kitchen.
• A varied, hands-on role at the centre of a community venue.
• A friendly workplace conveniently located near transport and shops, with a supportive General Manager and Board.