Team Leader - Axe Throwing & Entertainment

Team Leader - Axe Throwing & Entertainment

Kiss My Axe is seeking an energetic and reliable Team Leader for our Blacktown venue. We focus on delivering memorable experiences beyond just axe throwing. This role involves supporting Axe Coaches and upholding the high standards of our 5-star customer experiences.

No prior axe throwing experience is necessary; comprehensive training will be provided. We are looking for individuals with confidence, initiative, and personality, capable of leading a group, coaching a team, and taking ownership of a venue. Experience in teaching, coaching, performing arts, hospitality, sport, events, or entertainment, coupled with a passion for working with people and creating great experiences, is highly valued.

About You: You are someone who:

• Is confident speaking to groups and keeping people engaged.
• Brings energy and positivity, with the ability to read a room.
• Enjoys coaching, mentoring, and assisting others in their development.
• Can work independently, manage your shift, and make decisions when needed.
• Is organised and comfortable with administrative duties.
• Takes initiative and identifies tasks that require attention.
• Maintains high standards for customer experience and venue presentation.
• Is reliable, punctual, 18 years of age or older, and has the legal right to work in Australia.
• Holds a current RSA or is willing to obtain one.

Experience in teaching, coaching, performing arts, hospitality, sport, or customer-facing roles is highly regarded.

What You'll Do: As a Team Leader, you will contribute to the smooth operation of our venue while ensuring exceptional experiences for both customers and staff. Your duties will include:

• Hosting safe, engaging, and entertaining axe throwing sessions for groups of varying sizes.
• Welcoming customers, delivering safety briefings, managing check-ins, and crafting memorable experiences.
• Supporting, training, and providing feedback to Axe Coaches to maintain high team standards.
• Leading shifts independently and overseeing day-to-day venue operations.
• Managing customer enquiries, bookings, gift cards, and general administrative tasks.
• Completing opening, closing, cleaning, and venue presentation procedures.
• Maintaining equipment, lanes, target boards, stock, and overall venue presentation.
• Ensuring consistent adherence to company procedures, safety standards, and customer service expectations.

This is a hands-on role where you will be entrusted to manage shifts independently, resolve issues, and ensure a positive experience for both customers and staff.

Why Join Us?

• Flexible roster, accommodating university studies, other jobs, or personal commitments.
• Full training provided; no axe throwing experience is required.
• A unique workplace with varied shifts.
• Opportunities to develop leadership, coaching, and public speaking skills.
• Real responsibility and potential for growth.
• Staff league perks, discounts, and team social events.
• Work within a passionate team in a fun, high-energy environment.

This is not a standard casual position. You will be relied upon to help manage a venue, lead a team, solve problems, and create memorable experiences. If you are energetic, take ownership, and enjoy working with people, we encourage you to apply.

Application Instructions: Apply now to help us keep the axes flying and the energy high!

Key Facts:

• Company: Kiss My Axe
• Location: Blacktown
• Work Type: Casual
• Remote/On-site: Onsite