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Venue Manager - Centenary Hotel

Star Group Management

Venue Manager - Centenary Hotel at Star Group Management in Pimlico.

Classification

Management (Hospitality & Tourism)

Key Skills

Customer service

Job Description

Venue Manager - Centenary Hotel

Company: Star Group Management Location: Pimlico Work type: Full-time Remote/on-site: Onsite

Star Group Management is seeking a passionate Venue Manager for the Centenary Hotel, a proud member of the Star Hotels portfolio. Star Hotels is Australia’s largest independently owned collection of Pub and Accommodation businesses, offering a unique approach that differs from corporate giants. We are committed to supporting and mentoring our teams, empowering them to make decisions that positively impact their local communities.

This is an exciting role within a proven, growing hospitality business, offering growth opportunities and a genuine focus on people development and mentoring future leaders.

The successful candidate will be a hands-on people leader, actively involved in motivating the team. Reporting to the Area Support Manager, the Venue Manager is responsible for overseeing the hotel's on-premises operations. You will be the public face of the hotel, dedicated to building customer relationships and delivering exceptional guest experiences by leading from the front, developing your team, and driving high service standards.

About You:

  • You are an energetic, ambitious, and competitive leader, consistently seeking new opportunities.
  • You possess previous managerial experience within a multi-faceted, high-performing hotel operation, with a proven track record in driving sales across food, beverage, gaming, and functions.
  • You have a passion for the hospitality industry and are keen to advance your career while gaining insight into the operations of an independently owned pub group.
  • You maintain a high focus on customer service and creating positive experiences.
  • You are highly motivated, driven, and adept at fostering a safe and welcoming environment for both customers and team members.

At Star Hotels, we believe in nurturing the professional and personal growth of our people. We place significant value on an applicant's personality to ensure a strong fit within our team.

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