Venue Manager - Lake Cathie Tavern
Company: Flower Hotels Location: Lake Cathie Work Type: Full-time Salary: $95,000 – $110,000 per year Work Arrangement: Onsite
Flower Hotels is seeking a Venue Manager for the Lake Cathie Tavern. The tavern serves as a central point for the local community, accommodating dining, drinking, social gatherings, family celebrations, sporting club connections, and visitor experiences with country hospitality.
The Opportunity As Venue Manager, you will be responsible for leading a recognised community venue. This involves inspiring the team, enhancing guest experiences, and driving operational excellence to ensure the tavern's continued success as a community hub. You will have the autonomy to lead, support to succeed, and the chance to influence a venue with significant potential.
What Success Looks Like Success in this role is defined by:
- Cultivating a positive work environment where staff are engaged and perform optimally.
- Developing team members through coaching, accountability, and mentorship.
- Providing exceptional guest experiences that encourage repeat patronage.
- Building strong relationships within the Lake Cathie community, local clubs, and organisations.
- Achieving robust commercial results through effective leadership and sound decision-making.
- Upholding high standards across food, beverage, gaming, retail, and entertainment operations.
- Ensuring the venue operates safely, compliantly, and is well-presented daily.
- Driving continuous improvement while maintaining the core appeal of a local pub focused on customer satisfaction.
Who You Are You are an experienced hospitality leader who understands the link between people and performance. You can build trust, establish accountability, and motivate teams to achieve collective success. You possess commercial acumen alongside a passion for hospitality, and are comfortable analysing financial data as well as supporting your team during busy periods.
You will bring:
- Proven experience managing a successful hospitality venue.
- A leadership approach characterised by professionalism, effective communication, and accountability.
- Strong financial understanding, including experience in revenue generation and management of budgets, labour costs, wages, and profitability.
- A demonstrated ability to improve team performance and guest satisfaction.
- Comprehensive operational knowledge across food, beverage, gaming, and compliance.
- Confidence in decision-making and taking responsibility for outcomes.
- Current NSW RSA and RCG Competency Cards.
- An Approved Manager Licence, or a willingness to obtain one.
Why Join Lake Cathie Tavern? Flower Hotels offers:
- A competitive salary package.
- Genuine autonomy in managing the venue.
- Support from the ownership and leadership team.
- Opportunities for career advancement.
- Ongoing professional development.
- The chance to significantly impact both the business and the local community.
- Inclusion in the Flower Hotels Employee Benefits program.
We're Looking for More Than a Manager Flower Hotels seeks an individual who will integrate into the community, build a team that staff are proud to be part of, and understands that outstanding hospitality is a result of strong leadership, genuine relationships, and consistent delivery of results.
If you are ready to lead with purpose and take ownership of a venue where your leadership can make a tangible difference, we encourage you to apply.