Visitor Experience Host (NGA2)

Visitor Experience Host (NGA2)

The National Gallery of Australia is looking for enthusiastic individuals with a focus on customer service to join its Visitor Experience team. These roles are available on a part-time and casual basis.

As a key member of the Visitor Experience and Membership team, you will be the first point of contact for visitors. Your responsibilities will include:

• Welcoming visitors
• Providing information and directing visitors within the Gallery
• Assisting with ticketing and membership services
• Contributing to a positive and engaging visitor experience

This is a dynamic role requiring you to work across various locations within the Gallery, including the main entrance, exhibition spaces, and the Members Lounge. You will also support exhibitions, public programs, and events.

Requirements:

• Strong customer service skills
• Excellent communication abilities
• Capacity to work effectively in a fast-paced, team-oriented environment

The role operates on a 7-day roster, which includes weekends and busy visitor periods. Availability across weekdays and weekends is highly desirable.

This opportunity is for multiple positions, including ongoing part-time, non-ongoing part-time, and casual roles.

Company: The National Gallery of Australia Location: Canberra ACT Work type: Contract On-site/Remote: On-site

Applications close: 11:50pm Tuesday, 14 July 2026.