Position: Wait Staff Company: SESG Location: Nowra Work Type: Casual, Onsite
SESG is seeking a Wait Staff member to join its Club's hospitality team in Nowra. This role is fundamental in delivering outstanding dining service to members and guests, fostering a welcoming environment, and ensuring efficient operations. The successful candidate's professionalism and attention to detail will enhance the overall customer experience and the Club's standing.
Key Responsibilities:
- Offer friendly, attentive, and professional service to all members and guests.
- Accurately record food and beverage orders and ensure timely delivery.
- Assist with the setup, clearing, and upkeep of clean and tidy dining areas.
- Address customer queries and resolve concerns positively and proactively.
- Accurately process payments using cash and Point of Sale (POS) systems.
- Provide support to bar and kitchen teams as needed to ensure smooth operations.
- Adhere to hygiene, food safety, and workplace health and safety regulations.
Ideal Candidate Profile:
- Previous experience in a restaurant, café, club, or hospitality setting is preferred but not essential.
- A grasp of food and beverage service standards.
- Familiarity with Responsible Service of Alcohol (RSA) requirements and customer service best practices.
- Possession of an up-to-date RSA would be beneficial, but is not necessary.
- Experience with handling cash and electronic payments is an advantage.
- Availability to work flexible shifts, including evenings, weekends, and public holidays.
What SESG Offers:
- Above Award pay with additional benefits.
- A supportive workplace culture that prioritises its people.
- Opportunities for career advancement and professional development.
- A rewards and recognition program.
- Provision of a uniform.
- Silver golf membership.
- 50% discount on meals during shifts.
If you are motivated, have a passion for hospitality, and enjoy creating excellent customer experiences, SESG encourages you to apply.