Accommodation & Community Growth Manager

Accommodation & Community Growth Manager

Private Advertiser Melbourne VIC Full-time Hybrid

Competitive Salary + Superannuation + Performance Incentives

Build Partnerships. Create Opportunities. Change Lives.

K&S Disability Care is seeking an experienced and motivated Accommodation & Community Growth Manager to lead the expansion of its accommodation services and community partnerships across Victoria. This role is for an individual passionate about building meaningful relationships and creating opportunities that make a genuine difference in the lives of people living with disability.

This is more than a business development role; it is an opportunity to assist individuals with disability in finding suitable housing, appropriate support, and pathways to greater independence. If you enjoy networking, developing strategic partnerships, and working within the NDIS sector, K&S Disability Care welcomes your application.

About K&S Disability Care K&S Disability Care is a registered NDIS provider dedicated to delivering person-centred supports that empower individuals to achieve their goals and live fulfilling lives. As the organisation expands, there is a focus on growing the accommodation portfolio and strengthening partnerships throughout Victoria.

Services offered include:

• Supported Independent Living (SIL)
• Short Term Accommodation (STA) & Respite
• Medium Term Accommodation (MTA)
• Community Participation
• Support Coordination and Psychosocial Recovery Coaching
• Assistance with Daily Living
• Transport and Lifestyle Supports

K&S Disability Care is proud of its service quality, collaborative culture, and commitment to achieving exceptional outcomes for participants.

About the Role The Accommodation & Community Growth Manager will play a key role in expanding accommodation services and the participant base, while building strong, long-term relationships within the disability and healthcare sectors. This is a relationship-focused position, not desk-based sales.

Your responsibilities will involve significant time spent in the community engaging with referral partners, participants, and families, attending networking events, visiting accommodation properties, and representing K&S Disability Care across Victoria. Occasional interstate travel may be necessary for conferences, partnership development, and organisational growth support.

Key Responsibilities

• Drive occupancy within K&S Disability Care's accommodation portfolio.
• Develop participant referral pathways for accommodation and broader NDIS supports.
• Build and maintain strong relationships with:
• Support Coordinators
• Specialist Support Coordinators
• Recovery Coaches
• Plan Managers
• Allied Health Professionals
• Local Area Coordinators (LACs)
• Hospitals and Discharge Planners
• Guardians, families, and community organisations
• Identify new business development opportunities across Victoria.
• Represent K&S Disability Care at disability expos, conferences, networking events, and community activities.
• Meet with participants and families to discuss accommodation and support options.
• Collaborate with Operations, Intake, Rostering, and Leadership teams to ensure seamless participant onboarding.
• Deliver presentations and information sessions to industry stakeholders.
• Maintain accurate CRM records, referral pipelines, and business development reporting.
• Monitor industry trends, market opportunities, and competitor activity.
• Support marketing initiatives and brand awareness campaigns.

About You You are an energetic relationship builder who enjoys meeting people, creating opportunities, and making a positive impact. You are confident presenting to professionals and families, thrive working autonomously, and genuinely care about improving outcomes for people living with disability.

You will bring:

• Experience in Business Development, Sales, Account Management, Relationship Management, or Community Engagement.
• Previous experience within NDIS accommodation services.
• Outstanding communication and interpersonal skills.
• Strong networking and stakeholder engagement abilities.
• Excellent organisational and time management skills.
• A proactive approach with the ability to work independently while contributing to a collaborative leadership team.
• A passion for achieving meaningful outcomes for participants.

Essential Requirements

• Previous experience in Business Development, Sales, Account Management, Relationship Management, or Community Engagement.
• Accommodation experience within the NDIS sector.
• Current Australian Driver Licence.
• Current NDIS Worker Screening Check.
• Current Victorian Working with Children Check.
• NDIS Worker Orientation Module Certificate.
• Current First Aid Certificate.
• Access to a reliable vehicle.
• Willingness to travel regularly throughout Victoria and occasionally interstate.

Highly Desirable

• Experience within disability services, healthcare, or community services.
• Strong understanding of:
• Supported Independent Living (SIL)
• Specialist Disability Accommodation (SDA)
• Medium Term Accommodation (MTA)
• Short Term Accommodation (STA)
• Participant transition pathways
• Existing referral networks across the disability sector.
• Experience using CRM systems and management.