Quality Officer

Quality Officer

Department of Health - Queensland Location: Toowoomba Work type: Full-time Work arrangement: Onsite

Join Darling Downs Health as a Quality Officer in the Darling Downs region and contribute to safer, more effective care. This role involves transforming data into meaningful improvements, supporting teams to enhance practice, and playing a key part in achieving better outcomes for patients and communities.

Your Role

As a Quality Officer, you will be instrumental in strengthening the delivery of care across Darling Downs Health. Your responsibilities will include translating insights into action, supporting teams through change, and fostering a culture where quality and safety are paramount.

Your daily contributions will involve:

• Transforming data, audits, and evidence into clear improvement actions that enhance patient care.
• Collaborating with clinicians and leaders to guide quality initiatives and support informed decision-making.
• Building team capability through coaching others in improvement methods and continuous practice.
• Driving progress by tracking initiatives, addressing barriers, and supporting sustainable change.

About You

You possess curiosity, integrity, and a genuine commitment to improving patient and community outcomes. You excel at interpreting complex information, facilitating understanding, and translating it into practical actions. You take pride in supporting team growth and are motivated by the impact of thoughtful, evidence-based improvement. Your leadership style is compassionate, you collaborate with respect, and you approach challenges with innovation and courage.

What You'll Bring

• Experience applying quality improvement approaches such as PDSA, Lean, or similar.
• A strong ability to analyse and translate data into meaningful insights and actions.
• Confident communication skills, with the capacity to engage and influence diverse teams.
• Experience supporting education, coaching, or capability development in a workplace setting.

Desirable Experience

Experience in healthcare quality or clinical governance environments and/or additional study in quality, safety, or health improvement would be advantageous.

Most importantly, you will be passionate about improving care, strengthening systems, and contributing to a culture where people and communities are prioritised at every stage.

Why Join Darling Downs Health?

Darling Downs Health serves over 300,000 people across an expansive region, from Taroom in the north to Texas in the south. Our purpose is to ensure accessible and sustainable care. This is complex, challenging work that makes a significant difference, offering endless career possibilities.

Whether you are a doctor, nurse, allied health professional, facilities team member, or administrator, you will witness your impact firsthand. Here, you will find unique opportunities to lead initiatives, develop specialties, and embrace responsibilities that might take years to access in larger health services. Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region.

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take-home pay with salary packaging and generous leave entitlements.
• Enjoy flexible work arrangements that support balance and variety.
• Access professional development funding, study leave, and clear career pathways.
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts, and the Fitness Passport.

For a full list of benefits, visit: Darling Downs Health Benefits.

Your future is here. Where are you?

If you are ready to make a meaningful impact and grow your career in a place that values people and purpose, we encourage you to apply.

Click “Apply Now” to submit your application and upload the requested documents.

Find out more about us!

Visit our careers site to learn more about working with Darling Downs Health: www.health.qld.gov.au/darlingdowns

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