Accounts and Office Manager

Accounts and Office Manager

Goodwill Projects Fortitude Valley Full-time, Onsite Salary: $90,000 – $100,000 per year (plus Super)

This position is for the individual who will ensure our business operations function seamlessly. It extends beyond a typical accounts role, seeking someone who finds satisfaction in establishing order, proactively resolving issues, and enhancing the success of those around them. You should be as comfortable with financial reconciliations as you are with office organisation, team support, and assisting at events when required. If you possess a keen eye for detail, enjoy assisting others, and derive genuine satisfaction from maintaining the smooth operation of a dynamic business, we encourage you to apply.

About Goodwill Projects Goodwill Projects stands as one of Australia's largest and most recognised market, venue, and event operators. Recognised with the 2023 Telstra Best of Business Award – Building Communities and the 2024 Australian Small Business Champion Awards, we have been cultivating vibrant, community-centric experiences since 2006. Our portfolio encompasses 12 prominent markets, Eat Street Northshore, and serves over 100,000 weekly attendees. We specialise in creating meaningful spaces that foster small business growth and community connection. Our reputation is built on developing destinations people enjoy, experiences people recall, and a workplace where dedicated individuals can pursue fulfilling careers while making a tangible impact.

About the Role This role serves as the operational core of our head office. You will be instrumental in supporting the daily financial administration of the business, ensuring efficient office operations, and fostering an environment that enables the team to perform at their best. Reporting to the Chief Financial Officer and General Manager, you will be central to our head office activities. Your responsibilities will span accounts, payroll, office management, and general business support, contributing to the robust foundations that empower our teams to deliver outstanding markets, events, and venues across South East Queensland. This role offers significant variety, and we seek an individual who embraces this, takes initiative, and genuinely enjoys assisting others.

About You You are someone who naturally brings order to your surroundings. You value organisation, take pride in accuracy, and proactively offer assistance without being prompted. You have experience in accounts administration or office management, understanding the critical importance of precision, confidentiality, and adhering to deadlines. You are approachable, professional, and reliable, building trust through follow-through on your commitments. You thrive as part of a team, recognising that strong workplaces are built on mutual support. You do not adhere to the notion of "that's not my job"; you are willing to contribute wherever assistance is needed. Crucially, you are seeking an opportunity to build a long-term career, contribute to a positive company culture, and be part of a growing organisation.

What You'll Do

• Manage the Accounts Function: Oversee daily accounts payable, accounts receivable, reconciliations, payroll, and general financial administration with a high degree of accuracy and attention to detail.
• Support the Financial Controller: Assist with cash flow reporting, budgeting, month-end procedures, reporting, and financial administration tasks.
• Maintain Office Operations: Manage office supplies, facilities, contractor relationships, IT support, and the various tasks necessary for an organised and productive workplace.
• Cultivate Key Relationships: Build positive connections with staff, suppliers, contractors, tenants, and external stakeholders through professional and timely communication.
• Refine Systems and Processes: Continuously identify opportunities to enhance efficiency, organisation, and work methodologies.
• Contribute to Broader Initiatives: Support team events and business initiatives, playing a role in the daily life of Goodwill Projects.

Skills & Experience While we prioritise finding the right individual, ideally, you will possess:

• A minimum of 5 years' experience in an Accounts Administration, Office Manager, or similar role.
• Strong experience with Accounts Payable, Accounts Receivable, and reconciliations.
• Payroll experience (MYOB experience is highly regarded).
• Excellent organisational skills and a meticulous attention to detail.
• Proficiency in computer skills, particularly Excel and Microsoft Office.
• The capacity to manage competing priorities while maintaining composure and organisation.
• Excellent written and verbal communication skills.
• A proactive approach and a genuine willingness to assist wherever needed.
• Experience in commercial property administration is advantageous but not essential.

Why This Role This position offers the opportunity to become integral to the business. You will collaborate closely with senior leadership, experience variety in your weekly tasks, and play a vital role in supporting a continuously growing company. You will be entrusted with responsibility, encouraged to implement system improvements, and provided with the chance to build a long-term career within a company that values loyalty, initiative, and its people.