Accounts Assistant and Compliance Officer

Accounts Assistant and Compliance Officer

Company: Ivy Psychology Location: Randwick Work Type: Part-time Salary: $45-$55 per hour, depending on experience Arrangement: Remote

Ivy Psychology is a Randwick-based practice specialising in NDIS-registered psychology and positive behaviour support services. We provide psychology therapy, psychological assessment, and NDIS behaviour support, holding Specialist Behaviour Support registration. As a small practice with high standards, we value each team member's contribution and focus on thoughtful delivery over volume. Our team thrives in a supportive environment with robust clinical governance, autonomy, and a commitment to quality and the wellbeing of those we support. We seek an individual who shares these values to manage our finance and governance functions.

This is a casual/permanent part-time role, with contractors also considered.

About the Role This is a dual role encompassing daily accounts administration and compliance oversight for an NDIS-registered provider. It is a part-time, remote position requiring approximately 10 to 20 hours per week, with flexibility in scheduling. This arrangement is suitable for working parents or individuals preferring to work during school hours.

You must be based in Sydney and available to attend our Randwick clinic for occasional face-to-face meetings, approximately monthly, with flexibility. You will report to the Operations Director and work closely with the Directors. The role suits an organised, discreet, and detail-driven individual with an aptitude for both numbers and systems.

Accounts and Payroll Responsibilities

• Processing payroll via Employment Hero, including superannuation, leave accruals, and end-to-end pay runs.
• Raising and reconciling invoices for NDIS, Medicare, and private-pay clients.
• Processing claims through the NDIS portal (PRODA) and Medicare where applicable.
• Managing accounts payable and receivable, and professionally following up on outstanding debtors.
• Preparing Recipient Created Tax Invoices (RCTIs) and supporting contractor payments.
• Performing bank reconciliations and bookkeeping in Xero.
• Reconciling financial records against our practice management software.
• Supporting BAS and end-of-financial-year preparation in conjunction with our accountant.

Compliance and Auditing Responsibilities

• Maintaining audit readiness against the NDIS Practice Standards and Quality Indicators, and supporting internal and external NDIS audits.
• Managing our incident, complaints, and feedback registers, including reportable incident processes.
• Tracking practitioner registrations, worker screening checks, insurances, and mandatory training, and flagging renewals before they expire.
• Maintaining version control over policies, procedures, and forms.
• Supporting restrictive practice authorisation and reporting requirements.
• Upholding privacy, record-keeping, and information security obligations.

About You

• Demonstrated NDIS compliance and auditing experience is required.
• Proven payroll experience, including superannuation and statutory obligations.
• Strong working knowledge of Xero is required.
• Experience with Employment Hero is highly regarded.
• Knowledge of Splose practice management software is ideal but not required.
• Solid understanding of the NDIS Practice Standards and NDIS claiming.
• Familiarity with Medicare claiming is highly regarded.
• Excellent attention to detail, discretion, and the ability to handle sensitive information appropriately.
• Self-motivated and reliable in a remote setting, with strong written communication skills.
• Based in Sydney and able to attend Randwick periodically.

What We Offer

• A genuinely flexible, remote-first arrangement adaptable to school hours or other commitments.
• Predictable part-time hours of 10 to 20 per week.
• A supportive, values-led team committed to quality.
• Variety across two complementary functions, with opportunities to shape the role.
• Competitive remuneration based on experience.

How to Apply Please submit your resume and a short cover letter outlining your relevant experience. Applications will be reviewed as they are received.

If you require any adjustments to participate in the recruitment process, please inform us.

Ivy Psychology is an equal opportunity employer. We welcome applicants from all backgrounds and actively encourage applications from people living with disability, Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, and people of all gender identities and sexual orientations, including the LGBTQIA+ community.