Accounts Receivable Officer

Accounts Receivable Officer

Company: Align Talent Pty Ltd Location: Cheltenham Work Type: Full-time Work Arrangement: Onsite

Align Talent Pty Ltd is seeking an Accounts Receivable Officer on behalf of a well-established organisation within the healthcare sector. This organisation is known for its dedication to providing high-quality services and exceptional customer experiences. They foster a collaborative and supportive culture and are looking for an individual to join their finance team to contribute to the accurate and efficient management of customer accounts.

This role presents an excellent opportunity for an Accounts Receivable Officer to manage customer billing and account administration within a busy and rewarding setting. The successful candidate will be responsible for maintaining accurate customer information in internal systems, ensuring timely and accurate processing of billing, and delivering outstanding service when addressing account enquiries.

Key Responsibilities:

• Maintain accurate customer records and account details.
• Process account commencements, closures, and ongoing account maintenance.
• Prepare and administer regular customer invoices and billing adjustments.
• Maintain accurate occupancy and billing records.
• Manage accommodation deposit and bond administration, including receipting, refunds, agreement follow-up, and associated documentation.
• Calculate applicable interest and maintain related financial records.
• Monitor outstanding accounts and follow up on overdue payments as required.
• Respond to enquiries from customers and internal stakeholders professionally and promptly.
• Assist with financial reporting and compliance obligations.
• Ensure all processes are completed accurately and in line with relevant legislation, policies, and internal procedures.
• Contribute to continuous improvement initiatives and support a positive, team-focused culture.

Candidate Profile:

The ideal candidate is an organised, customer-focused Accounts Receivable professional who thrives in a fast-paced environment where accuracy, accountability, and service excellence are essential.

Requirements:

• Previous experience in an Accounts Receivable, billing, or customer accounts role.
• Strong attention to detail, coupled with excellent organisational and time management skills.
• Experience managing high-volume billing and account administration.
• The ability to interpret and apply relevant legislation, policies, or contractual requirements.
• Excellent communication skills and the confidence to build positive relationships with customers and internal stakeholders.
• A proactive approach to resolving account enquiries and identifying solutions.
• Strong computer literacy and experience using financial and business systems.
• The ability to work both independently and collaboratively as part of a supportive team.
• A commitment to continuous improvement and delivering high-quality customer service.

If you are seeking a rewarding opportunity with a respected organisation that values professionalism, teamwork, and continuous improvement, we encourage you to apply.