Business Services Senior Manager
Infinity22 (Australia) Pty Ltd
Fortitude Valley | $150,000 – $170,000 per year | Full-time | Onsite
Infinity22 is an AI-native boutique accounting and advisory firm operating across 22 practice areas, including international tax, R&D tax incentives, vCFO, corporate finance, and business services. We serve clients throughout Australia, Hong Kong, Singapore, and the US, with support from offshore delivery teams in the Philippines and India. Our firm's operational model is fundamentally built on AI, enabling a boutique team to achieve significant output. We are seeking individuals eager to lead within this environment.
About the Role
We are recruiting a Business Services Senior Manager to lead and expand the business services and corporate advisory division from our Fortitude Valley office. This is a significant leadership position offering substantial ownership. The role involves managing a portfolio of key client relationships, leading both onshore and offshore delivery teams, and being accountable for the division's growth, quality, and profitability. It integrates strategic responsibilities with hands-on engagement in critical client work, designed for someone seeking both aspects.
Key Responsibilities
- Lead onshore and offshore advisors and consultants, including coaching, mentoring, workflow management, and performance oversight.
- Own the growth strategy and revenue targets for the business services division, and ensure their achievement.
- Manage and nurture key client relationships, focusing on retention and lifetime value.
- Oversee the delivery of corporate advisory, business strategy, vCFO, and business improvement engagements for a varied client base.
- Scope and propose new advisory services to existing and prospective clients, and develop the related proposals.
- Manage the division's financial performance, including work-in-progress, budgets, margins, and profitability.
- Elevate the quality standards for advisory work and ensure timely delivery.
- Collaborate with the leadership team to align the division with the firm's overall strategic direction.
- Stay informed about regulatory changes, technical advancements, and industry trends.
What We're Looking For
- CA or CPA qualification (or equivalent), with a tertiary qualification in accounting, commerce, or a related field.
- A minimum of 7 years of experience in business advisory, corporate consulting, or business services within a professional services firm.
- Proven experience in leading and developing professional teams.
- The ability to provide tax advisory services to clients is essential.
- Some hands-on experience with business valuations.
- Some hands-on experience with vCFO or business advisory.
- Demonstrated use of AI tools in your work and a proactive approach to leveraging AI for enhanced outcomes. This is a mandatory requirement.
Highly Preferred
- International tax experience is highly valued; training can be provided for the right candidate.
- Experience with R&D tax incentives.
- Experience leading offshore or distributed delivery teams.
- Strong commercial acumen, with an understanding of client profit drivers beyond accounting figures.
We Also Expect
- Excellent communication skills, with the ability to convey complex concepts clearly in both written and verbal formats.
- A strong track record in building client relationships and successfully winning and delivering engagements.
- Proficiency in project management, budgeting, and forecasting.
- Fluency with modern accounting software and data tools.
What We Offer
- A broad range of work, genuine ownership, and career progression opportunities unbound by rigid grade structures, typical of a boutique firm.
- A competitive remuneration package commensurate with experience and qualifications.
- Genuine career progression opportunities within a division you can grow and be measured against.
- Exposure to international, cross-border, and technically complex client work.
- Support for professional development, CPE, and industry conferences.
- Flexible working arrangements.
- Health and wellbeing support.
- A team environment that encourages the use of advanced tools and provides autonomy.
Apply
If you are interested in leading a division rather than managing a routine workload, please submit your resume, a brief cover letter detailing your relevant experience and qualifications, and a short note on how you meet the key requirements, including your current use of AI in your work.