Field Service Technicians - PCV

Field Service Technicians - PCV

FLSmidth Pty Limited is seeking Field Service Technicians for its Pumps, Cyclones and Valves (PCV) business line. This is a full-time, onsite position based in Mackay.

As a Field Service Technician, you will be the primary contact for customers concerning the maintenance, installation, and auditing of PCV equipment. Essential attributes for this role include a strong focus on excellent customer service, the capability to complete service reports, and a high level of communication. The overarching responsibility is to safely service and repair all FLS Equipment in a timely manner, adhering to OEM standards. This includes providing photographic reports and recommendations to clients to ensure a high level of customer satisfaction.

Major Responsibilities

This role involves both local and interstate work at customer sites, supporting PCV equipment installation, commissioning, maintenance, servicing, repairs, and audits. When not deployed in the field, you will be based in the workshop undertaking equipment preparation, refurbishment, and maintenance. The successful candidate must be willing and able to travel interstate to support PCV installation, maintenance, and audit activities across all assigned Australian territories.

A high level of customer service, time management, work planning, and self-management are required for this opportunity. The main responsibility is to undertake routine inspections and servicing, attend breakdowns, and work to ensure a high level of equipment availability both in the workshop and on customer sites. FLS PCV Service Engineers will support on-site activities, ensuring you have the technical backing needed to deliver work to an OEM standard.

Knowledge, Skills & Experience

• Trade qualification — essential.
• Previous field service experience.
• Experience with pumps, cyclones and/or valves, preferably within mining or mineral processing.
• Washplant experience — highly regarded.
• Current driver’s licence.
• Strong commitment to safety, quality and compliance.
• Ability to read and interpret engineering drawings.
• Solid computer literacy and ability to complete accurate service reports.
• Strong communication, presentation and customer service skills.
• Ability to problem-solve, plan work effectively and manage competing priorities.
• Physical fitness to meet the requirements of site-based work.
• A team-focused approach and the ability to work positively with customers, contractors and internal teams.

What's in it for you?

At FLSmidth, you will join a global OEM where your skills are valued, your safety comes first, and your career can continue to grow. In return, we offer:

• Competitive remuneration with overtime opportunities and travel allowances.
• Job security with a global organisation that has been supporting the mining industry for over 140 years.
• Work with industry-leading equipment, backed by experienced engineers and technical specialists.
• Ongoing training and development to build your technical capability and support your career progression.
• Salary packaging options to help maximise your take-home pay.
• Purchased annual leave to give you greater flexibility and work-life balance.
• Paid parental leave for eligible employees.
• Employee Assistance Program (EAP) for you and your immediate family.
• Recognition and rewards program celebrating outstanding performance and service milestones.
• The opportunity to make an impact by helping some of Australia's largest mining operations maximise the reliability and performance of their equipment.

NOTE: Travel is expected in this role, including regular interstate travel to support PCV installation, maintenance, and audits across Australia. Volumes will vary based on the requirements of the role.

FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries. For more information please visit FLSmidth.com/careers.