Finance Officer - Home Care

Finance Officer – Home Care

UPA Aged Care Solutions is seeking an experienced and detail-oriented Finance Officer – Home Care to join its Corporate Finance Team. This full-time, hybrid role is based at the Corporate Office in Wahroonga, offering a combination of office-based work and flexible work-from-home arrangements.

UPA is committed to providing compassionate care and support, enabling older people to live with dignity, respect, and independence. As a Finance Officer – Home Care, you will play a key role in supporting the financial and administrative operations of Home Care Services. This position is responsible for client billing, government claiming, reconciliations, reporting, and maintaining accurate financial records, ensuring compliance with organisational policies and Aged Care standards. This is an opportunity for an individual who enjoys working in a fast-paced environment, possesses strong financial administration skills, and values delivering excellent customer service.

The Finance Officer – Home Care will report to the Finance Manager – Transactional.

Key Responsibilities:

• Manage client billing, invoicing, and financial administration processes.
• Support Support at Home (SAH), DVA, CHSP, and DEX claiming and reporting requirements.
• Process direct debits, client statements, and account reconciliations.
• Investigate and resolve billing discrepancies and account enquiries.
• Maintain accurate financial records and documentation.
• Assist with reporting, audits, and compliance activities.
• Support payroll-related finance processes as required.
• Provide responsive and professional support to clients, families, and internal stakeholders.
• Contribute to continuous improvement initiatives and finance process efficiencies.

About You: To be successful in this role, you will have:

• Experience in administration, finance support, or accounts roles.
• Strong attention to detail and excellent organisational skills.
• Experience with billing, invoicing, reconciliations, or accounts processes.
• Strong Microsoft Office skills, particularly Excel.
• Excellent communication and customer service skills.
• Ability to work autonomously and within a collaborative team.
• Strong problem-solving skills and sound judgement.
• Ability to maintain confidentiality and work with integrity.

Desirable:

• Experience within the Aged Care, Home Care, or Community Services sector.
• Knowledge of Aged Care funding and claiming processes.
• Experience using finance or client management systems such as Epicor and AlayaCare preferred.

Why Join UPA? UPA values its people and fosters a supportive and inclusive workplace culture. You will be joining an organisation that genuinely cares about its employees, clients, and communities, while offering opportunities for professional growth and development, including flexible hybrid working arrangements.

Requirements:

• Current Australian work rights.
• National Criminal History Check.
• Willingness to travel if required.

If you are passionate about delivering quality financial support services and want to contribute to a values-driven organisation, we would love to hear from you. Apply now and become part of a team making a real difference in the lives of older Australians.