House Manager

House Manager

TLC First Support Services Hobart TAS Full-time, Onsite

At TLC First Support Services, we live by our motto “From caring, comes Courage" and are committed to growing together by providing you with the support you desire. As an expanding NDIS provider, we are dedicated to delivering exceptional Supported Independent Living (SIL) services and cultivating a workplace where our team members are valued, supported, and enabled to achieve success.

We are seeking an experienced and motivated House Manager to guide our SIL homes, foster a high-achieving team, and achieve outstanding results for the individuals we support.

About the Role This is a leadership position involving the oversight of the daily operations of a Supported Independent Living home. You will focus on building a positive team culture and ensuring the delivery of high-quality, person-centred supports. Your responsibilities will encompass operational excellence, staff leadership, participant outcomes, compliance, and continuous improvement.

What You'll Be Doing

• Lead, coach, and develop a team of Disability Support Workers.
• Manage the daily operations of a SIL home.
• Ensure participants receive safe, person-centred, high-quality supports.
• Oversee rostering, staffing, and workforce planning.
• Monitor participant goals, wellbeing, and quality outcomes.
• Maintain accurate documentation and NDIS compliance.
• Manage incidents, risks, and safeguarding responsibilities.
• Build strong relationships with participants, families, allied health professionals, and key stakeholders.
• Drive a positive workplace culture centred on accountability, teamwork, and continuous improvement.

What You'll Bring

• Experience leading teams within Disability Services or Supported Independent Living (SIL).
• A strong understanding of the NDIS Practice Standards and Quality & Safeguards Framework.
• Demonstrated leadership and people management skills.
• Excellent communication and problem-solving abilities.
• Experience managing rosters, performance, and compliance.
• Current NDIS Worker Screening Check.
• Current Working with Children Check (where applicable).
• Current First Aid & CPR Certificate.
• Current Australian Driver Licence.
• Full Australian working rights.

Desirable

• Certificate IV or Diploma in Community Services, Disability, Leadership, or a related field.
• Experience supporting participants with complex behaviours, psychosocial disability, or high-intensity supports.
• Experience using electronic care management systems.

Why Join TLC First Support Services? At TLC, we invest in our people because great leaders create great outcomes.

What We Offer

• Competitive salary package.
• Professional development and leadership training.
• Career progression opportunities within a growing organisation.
• Supportive and approachable leadership team.
• Employee recognition and wellbeing initiatives.
• Opportunity to genuinely influence the lives of people living with disability.
• A values-driven workplace where your leadership matters.
• Fuel card.

About You You are a confident leader who enjoys building capable teams, solving problems, and creating environments where participants and employees thrive. You lead with empathy, accountability, and integrity, and you are passionate about delivering quality services that make a lasting impact.

Ready to Make a Difference? If you are looking for your next leadership opportunity and wish to join an organisation that is growing with purpose, we would be pleased to hear from you.

Click Apply Now and submit your resume together with a brief cover letter explaining why you are the right fit for TLC First Support Services. Applications will be reviewed as they are received, so we encourage you to apply promptly.

TLC First Support Services is an Equal Opportunity Employer. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and culturally diverse communities.