Machine Analyst

Machine Analyst

Komatsu Australia Pty Ltd seeks a full-time, onsite Machine Analyst to join our team in Welshpool.

At Komatsu Australia, we foster an inclusive culture where all employees thrive, driven by our purpose of creating value together. We welcome applications from individuals with diverse backgrounds.

This role is central to assisting our customers in maximising equipment reliability, performance, and productivity through data and analytics. You will collaborate with Komatsu Service teams and customers to enhance product reliability and performance, introduce innovative equipment management and maintenance methods, and support customer business objectives.

Key Responsibilities:

• Conduct routine and ad-hoc machine health assessments using Komatsu's proprietary monitoring and analytics systems to identify opportunities for reliability and performance improvement.
• Analyse equipment performance, reliability trends, and component health to enhance machine availability, utilisation, fuel efficiency, and component life.
• Investigate machine failures and recurring issues through root cause analysis and develop practical recommendations for continuous improvement.
• Communicate equipment performance findings and recommendations to Komatsu Service teams and customers, ensuring actions are understood and implemented.
• Collaborate with Product Support, Engineering, and Analytics teams to develop and enhance predictive maintenance and asset management solutions.
• Monitor and track the effectiveness of recommendations, documenting outcomes and demonstrating customer value.
• Develop and maintain strong customer relationships while promoting Smart Solutions and industry best practice maintenance strategies.
• Facilitate knowledge transfer and provide training on SmartCare analytics tools and data-driven maintenance practices to internal and customer stakeholders.
• Evaluate service performance and support continuous improvement initiatives aimed at reducing customer operating costs and achieving best-in-class equipment reliability.

What We're Looking For:

• A Trade and/or Engineering qualification.
• 5+ years of technical experience with Komatsu Mining Equipment.
• 5+ years of managing product performance on customer sites.
• Experience analysing machine condition and performance data to identify reliability improvement opportunities.
• Strong communication, stakeholder engagement, and technical report writing skills.
• Ability to translate complex technical information into practical maintenance recommendations.

Location:

This position can be based at our Wacol, QLD; Welshpool, WA; or Mt Thorley, NSW branches.

Why Work for Us:

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, and numerous other family-friendly benefits.
• Financial: Income Protection Insurance provided through our company superannuation fund.
• Career: Opportunities for recognition, awards, flexibility, further education studies, and internal career development.
• Health: Corporate discount with Bupa and a Total Wellbeing Solution with Telus Health.
• Travel: Discounts with Avis, Qantas, Crown, IHG, and travel agents.
• Yearly Bonus: Potential to receive a yearly bonus.
• Referral Program: A $3000 referral payment for successfully referring a new employee to Komatsu.