NDIS Service Coordinator | Support Coordinator | Rostering & Administration

NDIS Service Coordinator | Support Coordinator | Rostering & Administration

Better Life Care Services is an Allied Health Clinic and a Registered NDIS Provider delivering a broad spectrum of services to the Community and NDIS Participants. We are recruiting for a permanent, full-time NDIS Service Coordinator | Support Coordinator | Rostering & Administration. Competitive salaries are available, determined by experience.

This role is suited for an individual with NDIS experience, capable of confidently handling participant inquiries, coordinating supports, maintaining precise documentation, engaging with stakeholders, and contributing to daily service delivery. You will receive support from a collaborative management team and access to the necessary resources and systems for success.

Key Responsibilities:

• Coordinating supports and services for NDIS participants.
• Developing and maintaining positive relationships with participants, families, and stakeholders.
• Managing staff rosters and service schedules.
• Coordinating participant onboarding and service commencement.
• Maintaining accurate participant records and documentation.
• Assisting with service agreements, invoices, and administrative processes.
• Ensuring adherence to NDIS Practice Standards and company policies.
• Liaising with support workers, clinicians, and external providers.
• Providing high-quality customer service to participants and their support networks.

About You:

You are an organised and proactive NDIS professional who thrives on working with people and contributing positively to participants' lives.

Ideally, you will possess:

• Previous experience within the NDIS sector.
• Experience in Support Coordination, Service Coordination, Rostering, or NDIS Administration.
• Strong organisational and time management skills.
• Excellent verbal and written communication skills.
• The ability to manage competing priorities in a dynamic environment.
• Proficiency in computer use and experience with client management software.
• A genuine commitment to person-centred support.

What's on Offer:

• Competitive salary based on experience.
• Supportive and approachable leadership team.
• Stable full-time position.
• Career progression opportunities.
• Training and professional development support.
• Modern systems and processes.
• Friendly and collaborative workplace culture.
• Opportunity to make a meaningful difference in the lives of people with disability.

Work Type: Full-time Location: Fairfield Work Setting: Onsite

To Apply: Please submit your application.