Senior Commercial & Partnership Analyst

Senior Commercial & Partnership Analyst

Metcash Limited

Macquarie Park, NSW

Full-time, Onsite

Metcash Limited's journey began with a single family-owned corner store in 1927. For nearly a century, the company has been dedicated to supporting independent businesses and strengthening communities. Today, Metcash (ASX: MTS) stands as Australia and New Zealand's foremost independent retail partner and wholesaler across the food, liquor, hardware, and tools sectors, achieving $19.5 billion in sales in FY25. The company provides its network with essential support in marketing, purchasing, warehousing, distribution, and systems.

At Metcash, employees are part of a larger purpose, combining the spirit of a small business with the resources of a large organisation. Your contributions will directly impact independent businesses and local communities, fostering opportunities for:

• Career advancement through tailored development programs.
• Personal growth with flexible work arrangements.
• Meaningful impact within a high-performing, values-driven team.

Metcash Food powers local businesses, proudly supplying over 1,600 independently owned stores throughout Australia and New Zealand. Featuring trusted independent brands such as IGA, Foodland, and Campbells/C-Store, these stores are central to their communities, offering residents the products and local produce they value.

About the Opportunity

Metcash Food is seeking a Senior Commercial Analyst – eCommerce & Loyalty to enhance commercial performance and guide investment decisions for digital channels. By utilising data, customer insights, and financial modelling, you will identify avenues for growth, optimise return on investment, and influence strategic business outcomes. Collaborating closely with Commercial, Digital, Merchandising, and Data Science teams, you will translate complex data into actionable insights that deliver tangible value for both customers and the business. If you are a commercially astute analyst skilled in converting data into business results and influencing strategic direction, we encourage you to apply and contribute to Metcash's success.

In this Role

• Conduct commercial performance analysis across eCommerce, Loyalty, and digital channels, identifying opportunities to boost ROI, profitability, and customer outcomes.
• Develop sophisticated financial models and investment cases to assess initiatives, promotional offers, and strategic growth opportunities.
• Lead the creation and refinement of measurement, attribution, and incrementality frameworks to support commercial decision-making.
• Analyse customer behaviour, segmentation, and lifecycle trends to uncover growth opportunities and optimise targeting strategies.
• Forecast revenue and program performance, identifying risks, gaps, and opportunities to maximise commercial outcomes.
• Translate complex data into clear, compelling commercial insights and recommendations that influence senior stakeholder decisions.

You're Likely a Match If

• You have experience in Retail, eCommerce, Loyalty, Digital, and Consulting environments.
• You possess strong financial modelling capabilities, including experience building business cases and evaluating investment opportunities.
• You have advanced analytical skills and proficiency in tools such as SQL, Excel, and BI platforms.
• You have experience within retail, eCommerce, loyalty, or digital-led businesses.
• You can transform complex data into clear, actionable insights that influence commercial outcomes.
• You have strong stakeholder management and communication skills, with confidence presenting to senior leaders.

What's on Offer

Metcash provides a supportive environment for well-being, growth, and belonging:

• Extra Leave: A fifth week of annual leave, two well-being days, and one volunteer day annually.
• Career Growth: Extensive learning and development opportunities.
• Parental Leave: 12 weeks of gender-neutral paid leave for primary carers.
• Inclusive Culture: Recognised as a Bronze Employer for LGBTQ Inclusion.
• Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024-2025).
• Mental Health: Gold accreditation by Mental Health Australia.
• Flexibility: Accredited as a Flex Ready and Family Friendly Workplace.

About Us

Join Metcash and be part of a significant enterprise. Metcash is Australia's leading wholesale distribution company, with $19.5 billion in sales (FY25) and a prominent position within the ASX Top 125. The company champions independent, family-owned businesses as vital contributors to vibrant communities. Through its food, liquor, and hardware divisions, Metcash empowers retailers to become the "Best Store in Their Town" by offering merchandising, operational, and marketing support.

Metcash is committed to diversity, inclusion, and sustainability, and welcomes applicants from all backgrounds, including First Nations individuals. If you require support during the application process, please inform us. Your privacy and dignity will be respected.

This role is managed directly by Metcash's internal Talent Acquisition team. Recruitment agencies are respectfully requested not to submit profiles or make contact regarding this opportunity.