Support at Home- Case Manager

Support at Home – Case Manager

Western District Health Service

Hamilton | Aged Care

Part-time (0.8 EFT)

On-site

Join a values-driven organisation dedicated to making a tangible difference.

Salary: Dependent on experience Plus: 12% Superannuation, Salary Packaging Benefits

Western District Health Service seeks a passionate individual to support older people in maintaining independent lives at home. As a Support at Home – Case Manager in Hamilton, you will provide high-quality, person-centred care management, contributing positively to your community daily. This position is suited for an individual who excels at relationship building, problem-solving, and coordinating services to enhance the quality of life, dignity, and choices for older adults.

Key Responsibilities:

• Person-Centred Care: Deliver tailored care management focused on supporting independence, dignity, and individual choice for older individuals residing at home.
• Care Planning & Coordination: Develop, implement, and review personalised care plans in collaboration with participants, their families, and service providers.
• Stakeholder Engagement: Liaise effectively with clients, families, healthcare professionals, and external service providers to ensure coordinated and seamless care delivery.
• Budget & Program Management: Oversee individual program budgets, ensuring the effective delivery of supports within allocated funding guidelines.
• Monitoring & Review: Conduct regular assessments of client outcomes and make necessary adjustments to care plans to address evolving needs.
• Documentation & Compliance: Maintain accurate records and ensure adherence to program requirements, standards, and reporting obligations.
• Teamwork & Collaboration: Function both independently and as part of a multidisciplinary team within a dynamic and supportive setting.

What You Bring:

• Experience in aged care case management.
• Demonstrated ability to manage budgets and funding programs.
• Strong communication and relationship-building skills.
• Capacity to coordinate complex supports within a community environment.
• Excellent organisational and time management skills.
• A commitment to person-centred care and achieving positive client outcomes.
• The ability to work both independently and as part of a multidisciplinary team.

About Western District Health Service:

Western District Health Service (WDHS) is committed to delivering high-quality, person-centred healthcare across the Southern Grampians and Glenelg Shire. As the region’s largest employer, WDHS offers a comprehensive range of acute, residential aged care, and community health services, underpinned by a culture that values teamwork, community connection, and excellence in rural healthcare. WDHS fosters a diverse, inclusive, and accessible workplace guided by its values: Integrity, Innovation, Collaboration, Accountability, Respect, and Empathy.

Discover Life in Hamilton:

Hamilton, situated in Victoria’s Southern Grampians region, provides an attractive balance of career and lifestyle. With a welcoming community of approximately 10,000 residents and proximity to natural attractions such as the Grampians National Park and coastal destinations like Warrnambool, Port Fairy, and Portland, you can enjoy a relaxed lifestyle while advancing your career.

• Learn more about WDHS: https://wdhs.net/v2/about-us/
• Discover more about the community: https://wdhs.net/v2/home/careers/community-information/

What We Offer:

• Flexible working arrangements.
• Generous salary packaging options.
• Free on-site parking.
• A supportive team environment.
• Excellent employment conditions.
• The opportunity to work independently and as part of a multidisciplinary team.

Interested?

For further details, please review the position description via this link: [Insert Link Here]

For a confidential discussion, please contact: Emma Satchell – Aged Care Business Manager emm••••••••••@wdhs.net

How to Apply:

To apply via our careers page, please complete the form below and select "Next" to proceed. If applying through SEEK, click "Apply" and follow the instructions.

Applications must include a current resume and a cover letter detailing your suitability for the role.

Applications close: 12/07/2026

Applications will be assessed as they are received; early applications are encouraged as the role may be filled prior to the closing date.

Western District Health Service is an Equal Opportunity Employer, committed to creating a diverse, inclusive, and culturally safe workplace where all individuals feel valued and respected. We are dedicated to transparent and equitable hiring practices that acknowledge the strengths, experiences, and perspectives individuals bring from all backgrounds. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTIQA+ community, individuals from culturally and linguistically diverse backgrounds, and people living with disability.

If you require any support or adjustments during the recruitment process, please contact our People & Culture team. We are here to ensure your full and comfortable participation.

All successful applicants will be required to hold (or be willing to obtain) a current National Criminal Police Check. Depending on the role, a Working with Children Check and/or other relevant checks may also be required.