Technical Field Engineer
Company: Unisys Location: Canberra ACT Work Type: Full-time Work Arrangement: Onsite
This Technical Field Engineer role focuses on ensuring the security, reliability, and mission readiness of our federal government client’s systems. You will provide expert on-site technical support and cultivate strong client relationships.
Key Responsibilities:
- Perform activities related to the installation, diagnosis, maintenance, and servicing of computer-related products, including desktop/laptop computers, printers, and peripherals.
- Ensure customer satisfaction across all interactions.
Essential Requirements:
- NV1 or NV2 security clearance is mandatory for this position.
- A valid Driver's License is required.
Qualifications and Experience:
- Proven experience in a Deskside support environment, including fault investigation, triaging, and resolution.
- Experience with desktop support, server support, hardware, network, and software installation and troubleshooting.
- Experience supporting a corporate Windows environment.
- Experience with printing (installation, deployment, configuration, disposals).
- Proficiency in software and hardware diagnostic skills and building/upgrading PCs.
- A minimum of 6 months of experience supporting a Deskside environment.
- Test and Tag experience is highly regarded.
Company Information:
Unisys is committed to diversity, inclusion, and belonging. We are an equal opportunity employer and consider all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status, or any other category protected by law. Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide all who express interest in employment the opportunity to participate without barriers.
For US job seekers unable to review job opportunities or complete an expression of interest without assistance, and who wish to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at Glo•••••••••••••@unisys.com. US job seekers can find more information about Unisys’ EEO commitment here.