Village Settlements Coordinator

Village Settlements Coordinator

Resthaven Inc. is seeking a full-time Village Settlements Coordinator for its Operations division. This permanent, onsite position is based at their modern head office in Wayville, Adelaide SA, and will support the retirement living team across services.

Are you seeking an opportunity within Retirement Living and keen to join one of South Australia’s largest aged care providers? Bring your excellent customer service and communication skills and your passion for making a difference in the lives of older people supported in a retirement living setting. Have pride and satisfaction knowing that your professionalism and knowledge will positively impact the lives of older people.

About Resthaven Resthaven is one of South Australia’s largest not-for-profit providers. You will personally benefit from a secure work environment, with professional development opportunities and generous employee benefits. Resthaven offers a supportive and richly diverse and inclusive community where everyone's uniqueness is valued.

What Resthaven Offers As part of the Resthaven team, you will have access to:

• Attractive salary and working conditions.
• Access to salary packaging to increase your take-home pay and other discounts via our provider.
• Access to four free remedial massage treatments per budget year.
• Access to a professional development fund to continue your learning.
• EAP program and support for you and your family.
• Flexible and supportive team environment.

Responsibilities You will be required to:

• Support prospective residents and their families from initial enquiries through to occupation of their new home.
• Support the retirement living team with the timely allocation of units to new residents and ensuring excellence in customer service delivery.
• Be the first point of contact for potential new residents.
• Prepare contract documentation and marketing material.
• Assist with property administration and support unit refurbishment activities.
• Support residents, their families, and the sales team through the unit exit process.

Essential Requirements

• Proven experience in Retirement, Hospitality, or Property Management.
• Knowledge of budgeting principles and financial management.
• Demonstrated ability to exercise initiative and judgement, make well informed and timely decisions, and respond to changing demands and situations.
• Demonstrated high level written and verbal communication skills.
• Demonstrated ability and commitment to providing excellent customer services.

For enquiries, please contact Kelli Witt, Senior Recruitment Business Partner at kelli.witt@resthaven.asn.au.

Please apply online. Applications close Friday, 17 July at 5pm. If you live Resthaven’s values of trust, dignity, and respect, open the door to a meaningful career.