Administration & Business Support

Administration & Business Support Johns Lyng Group Ltd Murarrie full-time, onsite

Due to ongoing expansion across Queensland, Johns Lyng Group has several compelling opportunities within its administration, customer service, project support, and business operations teams. These roles, based at our Murarrie office, are crucial to the delivery of insurance building, restoration, and repair services. They provide essential support across various business functions, ensuring projects are managed efficiently from initiation to completion. We are looking for organised and proactive individuals who excel at building relationships, supporting operational teams, and contributing to positive customer outcomes in a dynamic setting.

Key Responsibilities:

• Administration & Office Support:
• Provide daily administrative assistance to multiple business functions.
• Manage shared email inboxes, correspondence, documentation, and general enquiries.
• Maintain precise records, filing systems, job notes, and documentation within internal systems and client portals.
• Prepare reports, invoices, purchase orders, and other administrative documents as needed.
• Project & Operational Support:
• Coordinate site visits, project activities, schedules, and operational workflows.
• Establish and update job files, project documentation, and system information throughout the project lifecycle.
• Monitor project progress and outstanding tasks to facilitate the timely completion of works.
• Support regional and operational teams by maintaining accurate project tracking and reporting.
• Customer & Stakeholder Communication:
• Serve as the initial point of contact for customers, clients, subcontractors, suppliers, and internal stakeholders.
• Cultivate robust working relationships through clear, prompt, and professional communication.
• Deliver regular updates to ensure the smooth execution of projects and business operations.
• Financial & Business Administration:
• Assist with accounts payable, invoice processing, purchase orders, and associated administrative tasks as required.
• Ensure financial and operational documentation is processed accurately and within stipulated timeframes.
• Support business operations through precise data entry, reporting, and system upkeep.

About Johns Lyng Group Ltd: Johns Lyng Group is a leading Australian insurance builder, delivering quality construction and restoration services nationally. Our reputation is founded on quality, reliability, and exceptional customer results, underpinned by a high-performance culture. We view our brand as our people, and our people as our culture. Together, we offer innovative solutions in partnership with communities to enhance their collective resilience.

What’s Offered:

• A competitive salary package commensurate with your experience.
• Access to structured systems, clear processes, and strong operational support.
• Access to a comprehensive Employee Assistance Program (EAP).
• Genuine opportunities for career advancement within a growing national organisation.
• Access to exclusive employee benefits, including health, finance, and superannuation offers, and a variety of retail discounts through our partner network.

Ideal Candidate Profile: We are seeking a proactive and organised individual with a strong work ethic and a dedication to delivering high-quality results. To be successful in these roles, you will require:

• Prior experience in administration, office support, customer service, accounts payable, project coordination, or a comparable role.
• Strong organisational, communication, and multitasking capabilities, with a high degree of accuracy and attention to detail.
• Proficiency in Microsoft Office Suite and the ability to quickly acquire skills in new systems and technologies.
• Experience within the insurance building and restoration or construction industry is highly regarded, but not essential.

For any questions, please contact Ella Catlow from our Talent Acquisition team via email at ell••••••••@johnslyng.com.au.

Johns Lyng Group is an equal opportunity employer committed to an inclusive and diverse work environment. As a culturally aware business, we strongly encourage applications from Aboriginal and/or Torres Strait Islander people and individuals of all backgrounds, ages, and abilities. We value the unique perspectives a diverse team brings to our projects and community.

Please note: The successful candidate must possess the right to work in Australia and be prepared to undergo a pre-employment medical examination and criminal background check as required.