Business Support Officer

Business Support Officer – Safer Communities

Chandler Macleod is seeking a Business Support Officer for a 3-month contract position in Frankston. This is an onsite role, requiring 38 hours per week, with a salary of AUD 47 per hour.

This role involves providing high-level administrative, customer service, and data management support to a local council's Safer Communities team. You will be part of a busy, community-focused team delivering administrative and customer support for compliance, safety, and community programs.

Key Responsibilities:

• Deliver responsive customer service and manage public enquiries.
• Process permits, applications, registrations, and payments accurately.
• Maintain records, databases, and registers.
• Prepare reports, correspondence, and statistical information.
• Coordinate internal requests and information flow.
• Assist with complaint handling and administrative support across the department.

About You:

You will be an organised, proactive administrator who enjoys problem-solving and supporting operational teams. You will bring initiative, attention to detail, and a collaborative mindset.

Requirements:

• Demonstrated experience working in administration.
• Good knowledge and troubleshooting skills in Windows OS v7-v10 and Office Suites.
• Excellent written and verbal communication skills.
• Understanding of basic ITIL principles.
• Victoria Working with Children Check.

Chandler Macleod is committed to fostering a diverse workforce where everyone is welcome. Applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse individuals, people living with a disability, and the LGBTIQA+ community are encouraged. Further information on our commitment to diversity and inclusion can be found at https://www.chandlermacleod.com/diversity-and-inclusion.