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Administration & Customer Service Officer

Just Careers Training

Administration & Customer Service Officer at Just Careers Training in Bankstown.

Classification

Administrative Assistants (Administration & Office Support)

Key Skills

Customer service

Job Description

Administration & Customer Service Officer

Just Careers Training, trading as Licences 4 Work, is seeking an experienced Administration and Customer Service Officer to join our growing Bankstown Training Site. This is a full-time, onsite position.

The role reports directly to the Branch Manager and involves rotating Saturdays.

Duties:

  • Customer Service:
  • Serving customers
  • Processing payments
  • Taking new bookings via phone and in person
  • Addressing student needs
  • Administrative Duties:
  • Data entry
  • File management
  • Lodgments
  • Contacting students
  • General Office Duties

Requirements:

  • Excellent customer service skills
  • Excellent computer skills
  • Great time management skills
  • Excellent interpersonal skills with the ability to develop relationships with all clients and stakeholders
  • Ability to work independently and as a team player
  • A bubbly and bright personality suited to working in a multi-skilled and multicultural team

Desirable:

  • Sales experience
  • Previous RTO experience would be extremely advantageous

Just Careers Training is a culturally aware business and encourages applications from Aboriginal and/or Torres Strait Islander people.

If you believe this opportunity aligns with your career aspirations, please apply now.

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