Administration & Customer Service Professionals

Administration & Customer Service Professionals

Company: Adecco Location: Parramatta Work type: full-time Remote/on-site: onsite

Adecco is seeking organised, people-focused professionals with strong administration and customer service skills for roles supporting ADF Careers. These positions offer a chance to work in a dynamic, collaborative environment where flexibility, growth, and meaningful impact are valued. Roles are available in all major cities.

About ADF Careers ADF Careers is the largest workforce outsourcing solution in the southern hemisphere, processing over 80,000 applications annually. Their mission is to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force in building, sustaining, and maximising Defence capability.

ADF Careers considers its people its greatest asset and recognises the need for working arrangements that support careers, families, and lifestyles. They offer flexible working arrangements, learning pathways, additional leave entitlements, and extensive corporate discounts. The aim is to financially reward employees, foster a positive work environment, and enable individuals to achieve beyond their perceived limits.

Job Description Multiple opportunities exist for administration and candidate support professionals. These roles are critical for ensuring a smooth and positive candidate experience throughout their recruitment journey. You will collaborate closely with internal teams and stakeholders to manage processes, coordinate schedules, and provide exceptional service.

Key responsibilities may include:

• Coordinating and managing candidate bookings, documentation, and logistics.
• Maintaining accurate records and ensuring compliance with processes.
• Communicating clearly and professionally with candidates and internal stakeholders.
• Managing multiple priorities and deadlines with attention to detail.
• Identifying opportunities to improve processes and enhance candidate experience.

Candidate Profile We are seeking individuals with strong administration skills and a passion for delivering outstanding customer service. The ideal candidate will possess:

• Excellent verbal and written communication skills.
• Strong organisational skills and the ability to prioritise competing tasks.
• Ability to manage schedules, processes, and documentation accurately.
• Proficiency with systems and a keen eye for detail.
• A collaborative approach and commitment to achieving team goals.

To apply, you must be an Australian citizen and able to maintain an Australian AGSVA security clearance.

Why Join Us? This is an opportunity to contribute to shaping the next generation of the Australian Defence Force. You will be part of a team that values your contribution, supports your development, and celebrates success.

Application Instructions If eligible, please submit your resume. Applications are open to all qualified Australian citizens regardless of their background, identity, experiences, and beliefs. To apply for this position, please submit your application online through our designated platform.