Administration

Administration Officer – 6-Week Contract

Company: Hays | Office Support Location: Melbourne VIC Work Type: Contract (Onsite) Salary: $39.29 per hour + superannuation

A respected Victorian public sector organisation, dedicated to delivering essential community services, requires experienced Administration Officers for a 6-week temporary assignment. This role supports the Operations team due to increased workload and a backlog of cases.

Your New Role

This varied administrative position will contribute to operational and corporate functions through high-volume processing and case management.

Key Responsibilities:

• Administration and data entry across multiple systems.
• Support for complaint and case management.
• Management of shared inboxes and correspondence.
• Maintenance of accurate records and documentation.
• Auditing and reviewing data quality and integrity.
• Identification and escalation of high-risk matters and sensitive correspondence.
• Liaison with internal and external stakeholders.
• Management of competing priorities in a fast-paced environment.
• Support for broader operational and service delivery functions as required.

What You'll Need to Succeed

To be successful in this role, you will possess:

• Previous administration experience in a high-volume environment.
• Strong data entry and record-keeping skills.
• Experience managing shared inboxes and correspondence.
• Excellent attention to detail and organisational skills.
• Strong written and verbal communication abilities.
• Proven customer service and stakeholder management experience.
• The ability to identify, assess, and escalate risks appropriately.
• Experience within a government, regulatory, compliance, or similar environment will be highly regarded.

What You'll Get in Return

• A competitive hourly rate of $39.29 per hour, plus superannuation.
• A 6-week temporary assignment offering the opportunity to gain valuable public sector experience.
• A Melbourne CBD location.
• The chance to contribute to meaningful outcomes within a community-focused organisation.
• A supportive team environment with immediate start opportunities.

What You Need to Do Now

If you are interested in this role, please click 'apply now' to submit an up-to-date copy of your CV, or call us now. If this position is not quite right for you, but you are seeking a new opportunity, please contact us for a confidential discussion about your career.