Administration Officer - Private Practice

Administration Officer - Private Practice

Department of Health - Queensland

Location: Coopers Plains Work type: Temporary, part-time (2 days per week until 6 December 2026) Work setting: Onsite

Join Metro South Health as an Administration Officer, supporting Private Practice Finance. This temporary part-time role is based at Queen Elizabeth II Jubilee Hospital and will assist with Private Practice billing, accounts, and clinical finance operations across Brisbane’s southside healthcare network.

Your New Role:

This position supports the Private Practice Finance team by managing end-to-end administrative and billing functions. The aim is to ensure accurate, compliant, and timely processing of patient accounts and revenue activities. Key responsibilities include:

• Managing private practice billing, receipting, and account processing in accordance with Medicare and MBS guidelines.
• Preparing patient quotes, discharge invoices, and processing EFT payments using clinical and billing systems.
• Liaising with clinicians and stakeholders to confirm item numbers, referrals, and billing accuracy.
• Supporting revenue integrity through accurate data entry and maintenance of patient funding and eligibility details.
• Collaborating with internal teams to resolve billing issues and maximise own-source revenue opportunities.
• Contributing to process improvement, compliance, and efficient administrative workflows across the service.

About You:

You are an organised and detail-focused administrator who thrives in a fast-paced health environment. You will possess:

• Strong experience, or the ability to quickly learn, hospital billing, Medicare rules, and MBS item structures.
• Confidence using clinical and financial systems such as HBCIS, PowerChart, ieMR, or similar platforms.
• Excellent communication skills for liaising with clinicians, patients, and administrative teams.
• High attention to detail with accurate data entry and reconciliation skills.
• Strong time management and the ability to work independently across varied tasks.
• A proactive approach to problem-solving and continuous improvement.

What We Can Offer You:

• A stable temporary part-time role offering work-life balance (2 days per week).
• The opportunity to work within a highly respected public hospital environment.
• Exposure to complex billing, private practice finance, and clinical revenue systems.
• Supportive multidisciplinary teams committed to quality and patient care.

You will benefit from working for Queensland's public health system, including generous leave entitlements, attractive salary and remuneration packages, salary packaging, and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts, and employee wellness programs.

Queen Elizabeth II Jubilee Hospital:

Queen Elizabeth II Jubilee Hospital (QEII) is a medium metropolitan adult facility offering a range of inpatient and outpatient services, including a 24-hour Emergency Department. Services include surgery, cardiology, endoscopy, orthopaedics, gynaecology, urology, geriatric, respiratory, and emergency medicine. The hospital is undergoing expansion with more beds, medical wards, and expanded intensive care and emergency services planned for opening by 2027. QEII Hospital provides opportunities to make a difference and grow your career.

Company Values:

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

These values were created by employees to shape our culture and inspire positive interactions. Diversity of ideas, skills, traditions, and customs is celebrated as a strength. A workforce that reflects and understands the needs and expectations of our community is important for delivering safe, kinder, and more inclusive care. We encourage applications from people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities. We are better together.