Administration Officer - Sport and Aquatic Centre

Administration Officer - Sport and Aquatic Centre

U@MQ is seeking a full-time Administration Officer for its Sport and Aquatic Centre, located onsite at the Wallumattagal Campus in North Ryde, Dharug land. This permanent position involves 38 hours per week.

The Administration Officer will be an integral part of the centre's administrative team, supporting operations and contributing to an exceptional member and visitor experience.

Responsibilities:

• Address member inquiries and complaints concerning memberships, billing, government vouchers, and health fund receipts.
• Process financial transactions with a focus on currency, compliance, and accuracy.
• Report on membership data, venue utilisation, and visitation statistics.
• Contribute to the improvement of administrative processes and participate in projects.
• Manage inventory and supplies, including uniforms and stationery.
• Provide confidential support to the MUSAC team as needed.

About You:

To be successful in this role, you will require:

• Previous experience in an administration or customer service capacity.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Strong data analysis and reporting capabilities, with the ability to interpret large datasets for business decision-making.
• Excellent organisational and time management skills.
• Proven attention to detail.
• Working knowledge of Envibe CRM is highly regarded.

This role requires a criminal history check, and a First Aid and CPR certificate.

About U@MQ:

Macquarie University Sport and Aquatic Centre (MUSAC) is a multi-purpose venue catering to the health, fitness, and sporting needs of members and guests. Facilities include a 6-lane heated indoor pool and an 8-lane outdoor heated Olympic-sized swimming pool, a fully equipped health club, group fitness classes, squash courts, and gymnastics/aquatics programs. Macquarie University Sport Fields operate seven days a week, featuring five professional playing fields with stadium lighting, a canteen, BBQ areas, and change rooms.

Benefits:

• Complimentary Macquarie University Sport & Aquatic Centre gym access.
• Ongoing education and professional development opportunities.
• Paid concessional days between Christmas and New Year.
• Access to staff wellbeing programs and support services.
• Work on a vibrant parkland campus with diverse food and beverage outlets, and general practice/hospital amenities.
• Access to discounted corporate health insurance and an employee flu shot program.
• Salary sacrifice options.
• Access to paid parental leave.
• Full access to Macquarie University library facilities.

Recruitment Process:

General enquiries can be directed to Donna Pearce at 02 •••• •640.

To be considered, please submit your CV and a cover letter addressing the criteria outlined in the "About You" section via the online application portal.

If you require any support or reasonable adjustments during the recruitment process, please inform us.

Applications close Sunday, 12 July 2026, at 11:59 p.m. (AEDT).

Pre-Employment Checks:

Macquarie University is committed to a workplace defined by safety, ethical conduct, and integrity. Preferred candidates will undergo pre-employment checks relevant to the role. Employment is conditional upon the satisfactory completion and maintenance of all required pre-employment checks.

Company Details:

U@MQ is part of Macquarie University, fostering a workplace where diversity, inclusion, and belonging are valued. The University is committed to empowering its people through supportive leadership, shared responsibility, and a commitment to care and respect.

Salary: 12% superannuation.