Administration Officer, Student Services

Administration Officer, Student Services

Private Advertiser is seeking an Administration Officer, Student Services for a full-time, onsite position in Maroochydore. The salary offered is $70,000 – $75,000 plus 12% superannuation.

About Care Academy Queensland Care Academy Queensland (RTO#40497) delivers Australia-wide training for the aged care, community, and disability sectors. The organisation is committed to providing high-quality training for care and support workers across Australia, partnering with Registered Training Organisations for Nationally Recognised Training and offering non-accredited and CPD training.

About the Role This role is for an individual who enjoys engaging with people, fostering relationships, and assisting others in advancing their careers. The successful candidate will be the primary point of contact for prospective students, guiding them from initial inquiry through enrolment and onboarding, and providing ongoing support during their studies.

Responsibilities:

• Respond to student inquiries via phone, email, and in person.
• Provide administrative assistance to the training and operations teams.
• Manage student records, forms, and administrative documentation.
• Maintain accurate student records and meet reporting obligations.
• Guide students through the enrolment process.
• Assist students in understanding course requirements.
• Support student onboarding, induction, and orientation activities.
• Assist with work placement coordination and communication with host employers.

About You: To be successful in this role, you will ideally possess:

• A minimum of 2 years' experience in an administrative or customer service capacity.
• Experience managing inquiries and customer relationships.
• Proficiency in Microsoft Office suite, database management, or student information systems.
• Excellent verbal and written communication skills.
• A collaborative approach and a positive attitude.
• A current National Police Check or the willingness to obtain one.

Application Instructions: Interested individuals are encouraged to apply. For further information, please contact Jessica Harvey on 04•• ••• 395 or via email at jha••••@humanistiqs.com.au.