Administration/Receptionist

Administration/Receptionist The Royal Melbourne Hospital Parkville Part-time, Onsite

Join the BreastScreen multidisciplinary team at The Royal Melbourne Hospital's Royal Campus. This part-time, onsite role offers a unique opportunity to be the first point of contact for clients and their families, contributing to a welcoming, compassionate, and person-centred experience. You will play an important role in creating a positive and supportive environment within a dedicated team focused on the early detection and prevention of breast cancer. This position allows for a meaningful contribution daily within a collaborative healthcare setting.

About the Role

• Provide coverage at screening clinics located in Essendon and Footscray.
• Welcome and assist women attending for mammograms.
• Answer phone enquiries professionally and compassionately.
• Support clients returning to Parkville for further investigations following changes identified during screening.
• Undertake excellent time management and completion of data entry and quality assurance (QA) tasks.

Work Arrangements

• The role operates on 39 hours per fortnight.
• No weekend work is required.
• Shifts are typically 8:00 am - 4:30 pm, with one evening shift per week needed to support extended clinic services and improve client access.

About You

• Possess excellent interpersonal communication skills and telephone techniques.
• Demonstrate proven skills and accuracy in data processing and managing medical records.
• Be proactive and willing to work and learn in a team environment.
• Show demonstrated reliability, punctuality, and work ethics.

Benefits of Working at RMH

• Join a values-based organisation offering opportunities for career diversity and professional development, including training and research opportunities, as well as access to mentorship and leadership programs.
• Access to comprehensive health and wellbeing programs, including Employee Assistance and Fitness Passport.
• Salary packaging options allowing for up to $12,000 in tax-free earnings.
• Generous leave entitlements: five weeks annual leave per year (pro-rata for part-time).
• A central Parkville location with onsite car parking options and easy access via public transport.

Company Information The Royal Melbourne Hospital is committed to being a child-safe organisation, upholding the rights, safety, and wellbeing of children and young people. We acknowledge the Traditional Owners of the lands on which we work and are committed to a culturally safe environment for Aboriginal and Torres Strait Islander peoples. As a leader in healthcare, we are dedicated to fostering a culture of equity, inclusion, and belonging, and encourage applications from all backgrounds, identities, and abilities, offering adjustments to support equitable participation. RMH stands in solidarity with Aboriginal and Torres Strait Islander people in work and care, championing diversity, inclusion, and equality for our staff and community. Our goal is for our people to feel safe, included, and supported to be at their best every day.

Application Instructions Click Apply to review the full job description and submit your application. Please include a cover letter and resume. Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

Pre-employment Requirements All appointments are made subject to a satisfactory Criminal History Record Check and a Working with Children Check. Successful applicants will be required to provide evidence of an immunisation assessment and COVID-19 Vaccination (3 x doses) prior to commencement.

Important Note This position is for direct applicants only. Applications from recruitment agencies or third-party representatives will not be accepted.