Administrative Support Officer - Specialist Outpatient Clinics

Administrative Support Officer - Specialist Outpatient Clinics

South West Healthcare

Warrnambool

Contract, Onsite

Salary: $58,442 up to $64,610 pro rata, plus super

Position Overview This is a full-time position, equivalent to 80 hours per fortnight, with a monthly ADO. The role is a fixed-term contract concluding in January 2027. Part-time applicants will be considered.

Location: Warrnambool Campus Classification: Administrative Support Officer Grade 1 Salary Range: $58,442.80 - $64,610.00 pro rata, plus superannuation

About the Role South West Healthcare is seeking an Administrative Support Officer to contribute to the effective and efficient functioning of our Specialist Clinics. Located on Level 3 within the Specialist Outpatient Clinics, this role is pivotal in ensuring patients can access care promptly and that clinic operations proceed smoothly behind the scenes.

Key responsibilities include:

• Managing referrals
• Scheduling appointments
• Maintaining accurate and confidential records

You will provide friendly, professional support to patients, visitors, and clinical staff, fostering a welcoming and organised environment. Your contributions are essential in supporting our multidisciplinary team to deliver high-quality, patient-centred care.

What You Bring

• Demonstrated administrative experience, coupled with well-developed communication and interpersonal skills.
• Comfort using computer systems and the capacity to manage multiple tasks within a busy environment.
• The ability to work independently while also contributing positively to a collaborative team.
• A professional, approachable, and patient-focused manner when interacting with clients, staff, and external stakeholders.
• Strong organisational skills, reliability, and the capacity to consistently meet deadlines.

What We Offer Benefits include:

• Excellent salary packaging options, encompassing meals & entertainment, novated leasing, and additional superannuation contributions.
• Access to internal and external professional development opportunities.
• A range of internal development opportunities focused on personal growth, such as resilience and mentoring workshops, and comprehensive leadership programs.
• Excellent terms and conditions of employment.

Who We Are South West Healthcare (SWH) operates with core values of Care, Respect, Excellence, Integrity, and Leadership, demonstrating a strong commitment to the local community. SWH is the largest health service in South West Victoria, delivering acute, mental health, rehabilitation, and aged care services, along with an extensive array of primary and community health services across the South West catchment. SWH serves as the lead agency for the South West Local Health Service Network, offering a significant opportunity to provide leadership and support across the entire region. Warrnambool, with a population of 39,000 and a catchment of 100,000, is the regional centre for Victoria's Great South Coast.

For information about the town and region, please visit: http://www.warrnambool.com/

How to Apply Submit your application by clicking the 'Apply' button below. Please include a cover letter and resume by Sunday, 12 July 2026. Ensure you address the selection criteria as detailed in the position description.

Employment Terms and Conditions will align with the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025.

The successful applicant will be required to be eligible for and undergo the following:

• Police Record Check
• Employee Working with Children's Check, where required
• Current Immunisation status

South West Healthcare is an Equal Opportunities employer committed to Inclusion, Diversity, and Equity. We aim to provide a trusting workplace that is safe, respectful, and inclusive of all individuals, reflecting the diversity of the communities we serve. Applications are strongly encouraged from people of Aboriginal and Torres Strait Islander descent, those from culturally diverse backgrounds, individuals with disabilities, all genders, and the LGBTQI+ community. We are committed to the Child Safe Standards, which are designed to protect children and young people.

If you encounter any difficulties using this website or require assistance during the recruitment process, please email: humanresources@swh.net.au