Assistant Retail Manager - Brunswick

Assistant Retail Manager - Brunswick

Company: Savers Australia Pty Ltd Location: Brunswick Work Type: Full-time On-site/Remote: On-site

Savers is a collective of individuals who are passionate about thrifting. Our team comprises doers, supporters, and forward-thinkers, each contributing their unique drive and potential. At Savers, we aim to not only accomplish tasks but also to consistently seek more effective, superior, and meaningful approaches that benefit both our people and our mission.

About the Role Reporting to the Retail Manager at our Brunswick location, the Assistant Retail Manager will take the lead of our Retail Operations Team. This team is tasked with ensuring that Savers customers and donors consistently receive exceptional customer service.

A typical day may involve:

• Managing the daily operations of the sales floor within a large-format retail setting.
• Providing leadership and supervision to a team of up to 12 team members during a shift.
• Identifying opportunities for increased efficiency and applying creative strategies to boost store sales and profitability.
• Demonstrating and embodying outstanding customer service by interacting with our valued customers and donors.
• Welcoming and training new team members, supporting their success and development in their roles.

About You To be successful in this role, you will possess a combination of the following:

• Availability for full-time hours on a roster that includes Monday to Sunday, operating on a flexible rotating schedule.
• Experience in a fast-paced environment. This could include previous work in retail, production, warehousing, hospitality, or other customer-facing industries.
• Strong communication and coaching abilities, with a proven capacity to empower and motivate your team towards achieving their objectives.
• A results-oriented mindset; you are keen to make a positive impact on your team and the wider community.
• A customer-centric approach; as service is paramount, you must be dedicated to delivering an exceptional experience in every interaction with our customers and donors.
• A proactive attitude towards learning; you are continuously seeking better methods, adapting, and improving.
• Integrity; you are committed to acting ethically and fulfilling your commitments.
• Appreciation for diversity; recognising that our organisation is comprised of individuals from varied backgrounds, you understand that everyone brings unique contributions.

This role involves hands-on, fast-paced work, underpinned by a genuine commitment to the well-being of our employees. Whether you seek career advancement, meaningful work, or flexibility to balance with your personal life, you will find a place here.

Join us and contribute to shaping what comes next.

Application Information:

• Further stages of the application process may include police checks.
• Due to a high volume of applications, only candidates selected for an interview will be contacted.
• Agency applications are not accepted.

Salary and Benefits:

• Competitive salary
• Bonus program
• Great Discount