Assistant Store Manager

Assistant Store Manager - Early Settler (Mandurah)

Early Settler offers stylish modern living through affordable furniture and homewares designed to help create a home you truly love. We provide a range of products to enhance comfort and beauty in any living space.

We seek individuals who share our passion for delivering exceptional customer experiences and enjoy supporting each other to achieve goals, embodying the principle of "the best of we with the best of me."

To support our team members, we provide:

• Significant discounts on Early Settler products.
• Holistic Wellbeing programs.
• Opportunities for Career Development.
• A fun, supportive, and collaborative team environment.

The Role

We are looking for a passionate and dynamic Assistant Store Manager to join our Mandurah store. This is a full-time, onsite position with a roster of either Tuesday-Saturday or Sunday-Thursday.

This dynamic retail leadership role requires retail expertise and leadership capability to support the Store Manager in driving store performance, fostering a customer-centric culture, and uplifting team capability, all while upholding Early Settler Values. We are seeking a leader ready to influence and support the future of our stores.

Key Responsibilities

• Partner with the Store Manager to drive sales performance and achieve targets through effective merchandise selling.
• Assist customers in realising their home vision by providing styling solutions and recommendations, upselling, and cross-selling based on customer needs.
• Coach and guide the retail sales team to achieve targets and create a unique shopping experience that delivers exceptional customer service.
• Support day-to-day store operations, including rostering, financial performance, administrative tasks, and the recruitment and onboarding of new team members.
• Support the development and implementation of strategies to maximise sales and customer service targets, thereby driving store performance.

Who We Are Looking For

With a strong retail background, commercial acumen, and a passion for customer service, you thrive in a team environment and know how to bring out the best in people. You bring energy, resilience, and a hands-on approach, and are ready to advance into retail leadership.

• 2-3+ years of experience in retail sales with a proven track record of achieving targets.
• Strong commercial acumen and a results-driven mindset capable of turning strategies into success stories.
• Ability to coach, guide, and motivate teams to deliver exceptional customer service.
• Resourceful with a can-do attitude and the ability to solve problems and provide solutions.
• Able to balance customer care, team development, and administrative tasks.
• A genuine interest in home styling, furniture, or creating welcoming living spaces is a plus.
• Enthusiasm to live our values: #WeAddValue, #WeAreDistinctive, #WeMakeItPersonal, #WeAreExperts, #WeKeepItReal.
• As this is a furniture store, the role involves regular manual handling of products, including lifting, carrying, and moving items of varying sizes. Applicants must be physically capable of safely performing these tasks as part of their daily duties.
• Applicants must be an AU citizen, resident, or have secured the right to work in Australia and hold a valid visa.

We appreciate the time and effort applicants put into their applications. Due to the volume of applications received, only successful applicants will be contacted for an interview.