Assistant Store Manager - NSW Macquarie Centre

Assistant Store Manager - NSW Macquarie Centre

Company: Swarovski Australia Location: North Ryde Work Type: Full-time On-site/Remote: On-site

At Swarovski, your contributions are valued, your leadership is encouraged, and your work contributes to building teams that deliver brilliance and craft luxury experiences daily.

Are you ready to advance your retail career with a globally recognised leader in fashion and design? Join our retail team and help foster an environment where individuals develop, customers are inspired, and performance excels.

As an Assistant Store Manager, you will represent Swarovski by supporting a positive workplace, providing exceptional customer interactions, and achieving commercial objectives. You will guide and empower your team, serve as a role model, and contribute to the store's daily success.

Key Responsibilities:

• Act as a role model, delivering outstanding customer service and brand experiences.
• Coach, motivate, and onboard team members to achieve maximum performance.
• Support recruitment, talent development, and employee relations.
• Drive sales and contribute to achieving monthly plans and targets.
• Oversee store operations, including inventory management, cash handling, and compliance.
• Provide coverage for the Store Manager as required.

Candidate Profile:

• 1–2 years of experience within a multicultural retail setting, specifically in luxury fashion, cosmetics, or lifestyle brands.
• Possess some leadership and coaching experience.
• A personable demeanour that facilitates building trust and empowering others.
• Excellent customer service skills and digital proficiency.
• Demonstrated responsibility and the ability to take ownership.
• A curious, empathetic, and results-driven team player with a commercial outlook.

What We Offer:

You can anticipate a range of benefits, including:

• Recognition awards to acknowledge your achievements.
• Exclusive employee discounts on Swarovski products.
• Paid volunteering leave to support causes you care about.
• A global employee assistance program offering support for mental, physical, and emotional well-being, managerial guidance, and financial and legal assistance.
• Comprehensive training in product knowledge, personal development, and leadership skills to support your growth.
• Opportunities for career advancement.

Many of our Assistant Store Managers progress into roles such as Store Manager, Trainer, District Manager, Visual Merchandiser, Customer Service, or Sales Operations Manager. We are committed to supporting your development to build a career aligned with your aspirations.

About Swarovski:

Swarovski crafts crystal-based products of exceptional quality and artistry, designed to bring joy and celebrate individuality. Established in Austria in 1895, we design, manufacture, and distribute the world's finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewellery, accessories, and home décor.

Sustainability and responsibility are fundamental to our brand, encompassing circular innovation, diversity, inclusion, and the philanthropic initiatives of the Swarovski Foundation. We empower individuals to express their unique identity with confidence and respect, recognising that diverse perspectives strengthen us.

Swarovski is an equal opportunity employer. We are dedicated to fair, inclusive recruitment practices and to cultivating a workplace where everyone feels a genuine sense of belonging.

Our stores in Australia are located in VIC, ACT, WA, SA, and NSW.

To learn more about Swarovski, please visit our website.

Application Instructions:

Please note that only applications submitted through our Careers Page will be considered. We look forward to receiving your online application.